Online Technical Support (ArcGIS 9.x Version)
This page is for users who have received the MassGIS ArcGIS Data Viewer 9.x and have questions or problems regarding its intallation or operation. See the Map and CD Orders contact page for questions on ordering the Viewer. Refer to the Data Viewer Overview page for questions on Viewer contents and PC requirements.
In the following form,
please enter
all the requested information and a description of the problem you are
having with the Data Viewer and then hit the "Submit Help Request"
button.
An Email will be sent to MassGIS and a staff member familiar
with the Viewer will respond within 24 hours during office hours.
This
support is available
for questions regarding the setup, installation, use, and customization
of the MassGIS ArcGIS Data Viewer 9.x for shapefile
and SDE viewers
only.
Due to limited staffing, we will not be able to answer general
questions on the ESRI ArcGIS software itself.
Last Updated 11/6/2007
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