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How
to Find Help for the ArcView 3.x Viewer and ArcView 3.x
You're
working along in the MassGIS Data Viewer in ArcView 3.x and suddenly you get
"stuck". You have a problem, a question about how to do something. Where
do you turn?
Fortunately, there are a number of
resources. This list is put together for informational purposes...
1. The MassGIS Web page for the ArcView 3.x Data Viewer
The MassGIS Web site has many resources:
2. The online help in ArcView
The online help is actually not
bad. It is the standard Microsoft structured help with the 3 tabs: Contents,
Index, and Find. The Contents is like a table of contents in a book – categories
and sub categories are laid out so that you can get the big picture on
a top such as "layouts". Index will search the titles of help pages – so
you could type in "layout" here. Find will search every word of every help
page to match your query. If you're looking for something obscure, such
as references to .bil files, this is a good place to go. For more common
topics, however, you would receive a lot of hits.
3. Others you know
Most other people you shared training
with you probably know. Consider asking them whether they've run into the
same problem you're having. If both of you use GIS for similar tasks, it's
quite possible that you've run into the same roadblocks.
4. The arcview-l list and archives
There is an ArcView mailing list.
Here's the way it works: A person with a question sends the question in
an email out to arcview-l@esri.com. This question goes out to hundreds
of people around the world. Individuals answer back directly to the person
who asked the question. When the person who asked the question feels that
they have the answer they send another message back to arcview-l@esri.com
to summarize the responses they received. You can sign up to receive all
the emails at http://support.esri.com/index.cfm?fa=listserve.listserve.
5. The ESRI ArcView 3.x Web site
There are online tutorials for ArcView – some free and some relatively inexpensive at the Virtual Campus.
There are discussion forums: http://forums.esri.com/forums.asp?c=3
There are repositories of scripts and extensions and Patches and Service Packs
If
you want some additional functionality that basic ArcView doesn't
provide, you can write an Avenue script or extension (or use someone
else's).
6. Other ArcView-related web sites
Here are some other resources:
XTools extension for ArcView 3.x
Search ESRI Press and online booksellers for GIS books
You also might try using some of the various web search engines.
7. Online technical help
If you've exhausted the previous resources,
or you think the problem might be a bug in either the MassGIS Data Viewer
or ArcView GIS 3.x itself, use our online technical support form.
Also: NEARC – the Northeast Arc
Users Conference takes
place every year in a different northeastern state. There
are opportunities to ask ESRI techs questions and find out how other organizations
are using GIS. For more information
visit the NEARC web site at http://www.northeastarc.org/.
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Last Updated 11/20/2008 EOEA Disclaimer | Privacy Policy
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