MassGIS Data Viewer - Online Technical Support (ArcView 3.x Version)

The Official Website of the Office of Geographic and Environmental Information (MassGIS)

Data Viewer

Online Technical Support (ArcView 3.x Version)

This page is for users who have received the MassGIS ArcView 3.x Data Viewer and have questions or problems regarding its intallation or operation. See the Map and CD Orders contact page for questions on ordering the Viewer. Refer to the Data Viewer Overview page for questions on what the Viewer contains and PC requirements.

In the following form, please enter all the requested information and a description of the problem you are having with the Data Viewer and then hit the "Submit Help Request" button. An Email will be sent to MassGIS and a reply from a staff member familiar with the Viewer will semd a response. This support is available for questions regarding the setup, installation, use, and customization of the MassGIS Data Viewer Full 3.0a and 3.1.1 and "Runtime" 3.1.1 versions only. MassGIS no longer supports Viewers that run on ArcView 2.1 or ArcView 3.0. Due to limited staffing, we will not be able to answer general questions on the ESRI ArcView software itself.

Name (required):

Email Address (required):

Phone Number (required):

Fax:

Organization:

Version of the Viewer you are using:
Runtime 3.1.1 | Full 3.1.1

Date of the CD(s)/DVD(s) you have:

Do you have ArcView?
Yes | No

If yes, which version?
3.1.1 | 3.2 | 3.2a | 3.3 | Other (enter version):

Operating System:

How do you want to be contacted?
Email Phone

Describe the Problem/Question:

Last Updated 11/6/2007
EOEA Disclaimer | Privacy Policy