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Massachusetts Office on Disability

  Polling Place Accessibility Study

August 2004

Mitt Romney, Governor

Kerry Healey, Lt. Governor

Myra Berloff, Director

Find out more about

Full report:

Part A: Executive Summary

This project was funded by a grant from the Office of the Secretary of the Commonwealth.

In response to the Help America Vote Act (HAVA), the Secretary of the Commonwealth (SOC) reaffirmed his commitment to ensure that all of the 1488 polling locations throughout the state are accessible for people with disabilities by the September Primary. The Commonwealth has had polling accessibility requirements for over 15 years under the Code of Massachusetts Regulations (CMR) 950 Section 51.00 titled “Polling Place Accessibility for Elderly and Handicapped Voters”. The most recent revision, effective August 28, 2003, is more stringent, in all aspects, than the requirements under HAVA.

Using 950 CMR Section 51.00 as it’s guide, the Massachusetts Office on Disability (MOD) conducted site surveys of all of the 1488 polling locations throughout the state, as directed by the SOC. The actual physical surveying of the locations took a total of 8 months and was performed by four Access Specialists from MOD. Each survey was conducted by an Access Specialist along with the City/Town Clerk or their designated representative.

Each municipality was mailed a copy of the survey results listing each polling location and any non-conforming features found at that location. Information gathered from the site surveys was then entered into a specially designed database.

The survey found that:

  • 67 (19.10%) of the 351 municipalities have all of their polling locations accessible.
  • 587 (39.45%) of the 1,488 polling locations comply with 950 CMR Section 51.00.
  •  893 (60.01%) of the 1,488 polling locations have at least 1 non-conforming feature. 

There were 8 (0.54%) polling locations that could not be surveyed.

Of the 893 locations that had non-conforming features:

  • 471 (52.74%) of the locations have a non-conforming feature at the designated accessible parking spaces provided in the parking lot. For example, no access aisle is provided or no sign is provided at the head of the space.
  • 274 (30.68%) of the locations have non-conforming features that involve the entrance. For example, no level landing is provided on the exterior of the entrance door.
  • 262 (29.34%) of the locations have a non-conforming feature with the ramp provided. For example, no handrails are provided or the running slope of the ramp is to steep.
  • 221 (24.75%) of the locations have changes in level greater than ˝ inch along the accessible route.
  • 132 (14.78%) of the locations have curb cuts that do not provide the proper running slope.
  • 123 (13.77%) of the locations have non-conforming features that involve the exterior accessible route from the accessible parking to the designated accessible entrance. For example, a running slope of a walkway that exceeds 5%.
  • 66 (7.39%) of the locations have a non-conforming feature at the designated reserved on-street parking. For example, no sign, indicating the space is reserved for individuals with a disability, is provided.
  • 45 (5.04%) of the locations do not provide directional signage indicating the location of the accessible entrance.
  • 33 (3.70%) of the locations have a non-conforming feature with the sample ballots provided. For example, the height of the sample ballot is too high.
  • 32 (3.61%) of the locations have a non-conforming feature that involve an interior door. For example, a clear opening of the door measuring less than 32 inches.
  • 23 (2.13%) of the locations have the designated accessible entrance locked during polling.
  • 19 (2.13%) of the locations do not provide lighting that is sufficient, along the accessible route from the accessible parking to the accessible entrance.
  • 15 (1.68%) of the locations have non-conforming features that involve the interior accessible route from the accessible entrance to the voting area. For example, a path of travel measuring less than 36 inches wide.
  • 5 (0.56%) of the locations do not provide a lower shelf.

The full text of the Study is available through the links below.

Polling Place Access Survey 2004 PDF version
Accessible Versions

Part A - Polling Survey Cover and Executive Summary

Part B - Status of Polling Locations Througout the State
Part C - Status of Polling Locations by County
Part D - Summary of Non Compliant Features Found at Polling Locations:
Part E - Municipalities with All Polling Locations Accessible
Part F - Massachusetts Polling Place Accessibility Study

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Last revised September 2003

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