By the Division of Banks

To request copies of public records and materials, please contact the Division's Consumer Assistance Unit as described below. The charge for photocopies is $0.20 per page and is payable by check or money order to the Massachusetts Division of Banks. For addition information, please refer to Regulatory Bulletin 1.1-104 Requesting Public Information in the Division's Regulatory Bulletin Manual.

1) Email the Consumer Assistance Unit

2) Telephone the Consumer Assistance Unit at:

Telephone: 1-800-495-2265 ext. 1501 (within Massachusetts only)
(617) 956-1500 ext. 1501
Fax: (617) 956-1599
TDD (617) 956-1577

3) Write a letter directly to the Consumer Assistance Unit at:

Consumer Assistance Unit
Massachusetts Division of Banks
1000 Washington Street, 10 th Floor
Boston, MA 02118-6400

4) Visit the Division of Banks at: (get directions)

1000 Washington Street, 10 th Floor
Boston, MA 02118-6400