• Background regarding Division of Banks Selected Opinions

    The publication of these Selected Opinions, as well as the previously issued Annual and Quarterly Digests, is part of the Division's ongoing effort to continue to improve its communication with all those who have a vested interest in the financial services industry. Through these Selected Opinions and Digests, the Division offers its perspective on current issues and questions in the financial services industry. As always, requests for opinions from the Division must be addressed directly to the Commissioner of Banks, Massachusetts Division of Banks, 1000 Washington Street, 10th Floor, Boston, MA 02118-6400 and must include a statement of all relevant facts, cites to applicable statutes and regulatory documents and an analysis of those materials supporting your position. The Division acknowledges receipt of opinion requests by assigning each a number. Any subsequent inquiries to the Division about an opinion request should refer to this opinion number.
  • Selected Opinion 14-010

    Reporting a consumer’s information to a consumer credit reporting agency - June 8, 2014

  • Selected Opinion 13-021

    Measuring the five business day period for providing records under the debt validation provisions of 209 CMR 18.18(3) - July 18, 2014

  • Selected Opinion 09-002

    Does municipal parking authority need a license to collect unpaid tickets, fines and related costs - October 19, 2009

  • Selected Opinion 07-185

    Does Company Collecting Commercial Debt Require a License - April 24, 2007
  • Selected Opinion 06-060

    "Passive" Debt Buyer Exemption from Debt Collector License - October 13, 2006
  • Selected Opinion 06-059

    Attorney-at-law Exclusion and Applicability of the Debt Collection Law to Attorneys - October 13, 2006
  • Selected Opinion 06-028

    Limitations on “Communications” with Debtors – July 27, 2006

  • Selected Opinion 01-130

    Does Repayment of Medical Bills from Lawsuit Constitute Collection of Debt - September 13, 2001
  • Selected Opinions 01-080, 01-088

    Applicability of FTC Privacy Regulations to Collection Agencies - Both issued June 25, 2001
  • Selected Opinion 01-072

    Exemption for Collection Agency License When Debt is Collected by Licensed Collection Agencies or Collection Attorneys - February 26, 2002
  • Selected Opinion 01-031

    Exemption For Collection Agency License For Transactions Involving Electric Rate Reduction Bonds-March 3, 2001
  • Summary of Selected Opinion 00-104

    Collection Agency's Ability To Change Non-Sufficient Funds(NSF) Processing Fees - Q3 2000
  • Summary of Selected Opinion 00-088

    Collection Agency Licensing Requirement As Applicable To Loan Servicers - Q2 2000
  • Summary of Selected Opinion 00-047

    Licensing Requirement For Out-Of-State Debt Collector - Q2 2000
  • Summary of Selected Opinion 00-037

    Licensing Requirement For Servicer And Its Subservicer - Q2 2000
  • Summary of Selected Opinion 99-187

    Massachusetts License Requirement For Collection Agency Licensed In Another State - Q1 2000
  • Summary of Selected Opinion 99-128

    License Requirement For Companies Contracting With Local Collection Agency - Q1 2000
  • Summary of Selected Opinion 98-272

    Servicer Reporting Credit Experience With Debtor In Servicer's Name - Q3 1999
  • Summary of Selected Opinion 98-171

    Financial Statement Reporting Requirement - Q3 1998
  • Summary of Selected Opinion 98-146

    Licensing Requirements For Attorneys Licensed To Practice Law In The Commonwealth - Q3 1998
  • Summary of Selected Opinion 98-142

    Permissibility Of Collection Agency To Act On Behalf Of Secured Creditor - Q4 1998
  • Summary of Selected Opinion 98-117

    Non-Transferability Of Collection Agency License - Q2 1998
  • Summary of Selected Opinion 97-252

    Notice Requirements For Purchase Of All Assets Of A Licensed Collection Agency - Q4 1997
  • Summary of Selected Opinion 97-220

    Licensing Requirements For Referring Debtors to Mortgage Companies - Q4 1997
  • Summary of Selected Opinion 97-217

    Licensing Requirements For Entities Which Provide Assistance To Homeowners - Q4 1997
  • Summary of Selected Opinion 97-212

    Directing Payments From Massachusetts Debtors To An Out-Of-State Address and The Use Of An "800" Number In Collection Letters- Q4 1997
  • Summary of Selected Opinion 97-208

    Non-Identifying Communications - Q4 1997
  • Summary of Selected Opinion 97-161

    Licensing Requirements For Entities Collecting Debt Owed By Deceased Persons - Q3 1997
  • Summary of Selected Opinion 97-110

    Mortgage Loan Servicer Practices - Q3 1997
  • Past opinions of the Division of Banks

    Copies of past opinions may be obtained for a fee from the Division's Consumer Assistance Unit at (617) 956-1502, and must be paid for by check. The Division's Regulations, found in the Code of Massachusetts Regulations (CMR - agency code number 209), are available through the State House Bookstore, State House Room 116, Boston, Massachusetts, 02133. Please contact the bookstore directly for prices at (617) 727-2834.