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The Official Website of the Office of Consumer Affairs & Business Regulation (OCABR)
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Regulation of intrastate long-distance and local telecommunication providers

This Division assists the Commission in regulating the $3 billion telecommunications industry in Massachusetts. The industry is made up of local exchange carriers, interexchange carriers, operator service companies, competitive access providers, and pay-telephone companies. The mission of the Division is to ensure that telecommunication companies provide their customers with the most reliable telecommunications resources at the lowest possible cost.

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