In the wake of the devastating floods Massachusetts consumers have dealt with in the past few months and coinciding with the start of hurricane season, consumers need to be aware of fraudulent insurance products and scams. Consumers should carefully examine insurance offers where:
  • Policies cost significantly less than what other companies are charging for the same amount of insurance. If it seems too good to be true, it probably is.
  • The agent or company representative becomes evasive when asked about state insurance licenses.
  • The agent or company representative demands cash payment.
  • The agent or company representative describes a one-time offer or a last chance for special savings.
  • The company boasts that they will insure anyone, regardless of history or risk.
  • The agent or company representative requests detailed personal information, such as bank account information, that is not necessary for insurance purposes.

Consumers questioning the legitimacy of an insurance policy are encouraged to call the National Association of Insurance Commissioners (NAIC) at 1-866-470-NAIC, Insurance Fraud Hotline at 1-800-323-7283 or the Massachusetts Division of Insurance at 617-521-7794 or www.mass.gov/doi.