We're redesigning Mass.gov to serve you better. We haven't gotten to this page yet. If you didn't find what you're looking for here, please check our new website, or contact the organization directly.

Go to Mass.gov home.
  • State Offices & Courts
  • State A-Z Topics
  • State Forms

No Active Alerts

  • Skip to main content
  • Resize textA A
  •  
    Translation Disabled
The Official Website of the Office of Consumer Affairs & Business Regulation (OCABR)
Consumer Affairs and Business Regulation

Main Menu

  • Banking and Finance
    Expand Banking and Finance
    • Credit, Debt and Investing
      • Credit, Debt and Investing
      • Credit Card Secrets
      • Choosing Credit Cards
      • Credit & Debt Laws
      • Fair Credit Reporting links to PDF file
      • Credit & Debt
      • CARD Act of 2009
      • File a Consumer Complaint
    • Banks and Credit Unions
    • Loans and Mortgages
      • Loans and Mortgages
      • Payday Loans
      • Reverse Mortgage Loans: What Borrowers Need to...
      • Implementing an Act to Protect and Preserve...
      • Preventing Mortgage Abuse
      • Approved Pawnbroker Regulations and Interest Rates
      • Mortgage Review Board
      • Regarding the Small Business Loan Review Board
      • Housing Counseling Agencies
      • Report of the Mortgage Summit Working Groups
      • Education
      • CRA for Mortgage Lenders
    • Financial Industry Legal Resources
    • Initiatives
      • Initiatives
      • Bank On It: Low Cost Checking and Savings Accounts
      • An Act Preventing Unlawful and Unnecessary Foreclosures
    • Complaints and Public Resources
      • Consumer Complaints and Public Resources
      • Complaints
      • Banks Selling Insurance
      • Notice Of Public Hearings
      • Division of Banks E-mail Delivery
      • Community Reinvestment Act Unit
  • Insurance
    Expand Insurance
    • Vehicle Insurance
    • What You Need to Know About Insurance
    • Health Insurance
      • Health Insurance
      • Ins Market Reform Work Group Open Stakeholder Meetings
      • NOTICE OF MEETING: Statewide Advisory...  pdf format of NOTICE OF MEETING: Statewide Advisory...
      • Advisory Committee  pdf format of Advisory Committee
      • NOTICE OF MEETING: Statewide Advisory...  pdf format of NOTICE OF MEETING: Statewide Advisory...
      • Notice of Meeting of Public Body; Statewide...
      • Special Commission to Study Health Benefits...
      • Health Plan Informational Hearings
      • Consumer Guides
      • Health Care Access Bureau
      • MA Health Care Reform
      • National Health Care Reform: What Does it Mean...
      • New Requirements for Small Group Health...
    • Home Insurance
      • Home Insurance
      • Companies Issuing 10 or More Home Insurance...
      • Home Insurance Service Areas
      • Homeowner Group Marketing Plans 2017 (...
      • The Commissioner's Report on Home Insurance
      • Flood Insurance Facts
      • Flood Insurance FAQ
      • Consumer Alert: Changes in Flood Insurance...
      • Changes in FEMA Flood Insurance Maps; (Dec-2009)
      • National Flood Insurance Program
      • Frequently Asked Questions
      • Homeowners Warranty Contracts
      • MAHA Homesafe Program
      • Homeowners guide  pdf format of Homeowners guide
      • MA Guide Insurance Policy  pdf format of MA Guide Insurance Policy
      • New Parents Need to Get Smart About Insurance
    • Providers And Producers
    • Consumer Safety
    • Related Links
      • Related Links
      • MassHealth
      • Commonwealth Connector
      • Division of Insurance
      • DOI Regulatory Information
      • Financial Examination Reports
      • Market Conduct Reports
      • Disaster Planning & Recovery
  • The current page belongs to the main category of Consumer Rights and Resources
    Expand Consumer Rights and Resources
    • Cable TV & Telecommunications
      • Cable TV & Telecommunications
      • Regulation of telecommunication providers
      • Consumer Assistance and Advisories
      • Registered Service Providers
    • Home Improvement
    • Housing
      • Renting and Owning
      • Foreclosure Resources
      • Buying or Selling
      • Home Smart
      • Housing Safety
      • Tenant & Landlord
    • Autos
      • Autos and Transportation
      • Lemon Laws
      • Buy / Sell
      • Auto Repair
      • Auto Insurance
      • Transportation Licenses
      • Additional Resources
      • Common Carriers
      • Applications & Forms
    • Resolve a Problem
      • Resolve a Problem
      • Resolve a Problem
      • Small Claims Courts
      • Local Consumer Groups
      • Demand Letter
      • File a Consumer Complaint
    • Consumer Protection
    • Most Requested
      • Most Requested
      • Consumer Bill of Rights
      • Consumer Publications and Presentations
  • Licensing
    Expand Licensing
    • DPL Boards
      • Division of Professional Licensure Boards
      • Real Estate Brokers & Salespersons
      • Cosmetology and Barbering
      • Electricians
      • Plumbers and Gas Fitters
      • Social Workers
      • Allied Health Professionals
      • Public Accountancy
      • Board of Professional Engineers and Land Surveyors
      • Sheet Metal Workers
      • Massage Therapy
    • License Types
      • License Types, Forms & Requirements
      • Construction
      • Finance, real estate
      • Professional Licenses
      • Public safety & legal
      • Agriculture
      • Banks & Banking
      • Communications, utilities
      • Education & childcare
      • Employment Agencies
      • Environmental
  • Data Privacy and Security
    Expand Data Privacy and Security
    • Data Breach
      • Data Breach
      • Frequently Asked Questions about 201 CMR 17.00  pdf format of Frequently Asked Questions about 201 CMR 17.00
      • 201 CMR 17.00 Compliance Checklist  pdf format of 201 CMR 17.00 Compliance Checklist
      • Requirements for Data Breach Notifications
    • Privacy and Identity Theft
    • Do Not Call
      • Do Not Call Program
      • Sign up for the "Do Not Call" list
      • Consumer Info
      • complaint
      • Solicitor Information
      • The Law
      • Forms
      • Do Not Call Regulation - 201 CMR 12  pdf format of Do Not Call Regulation - 201 CMR 12
    • Most Requested
      • Most Requested
      • ePrivacy
      • Email Scams
      • Identity Theft Law Advisory
  • Media
    Expand Media
  • Agencies
    Expand Agencies
    • Agencies and Divisions
      • Our Agencies and Divisions
      • Division of Banks
      • Division of Insurance
      • Division of Professional Licensure
      • Department of Telecommunications and Cable
      • Division of Standards
    • Cable TV & Telecommunications
      • Cable TV & Telecommunications
      • Cable TV
      • Regulation of telecommunication providers
    • Laws and Regulations

Breadcrumbs

  1. Home
  2. Consumer Rights and Resources
  3. Autos
  4. Additional Resources

Additional Auto Resources

  • Automobile Recalls

  • Emissions and Safety Test

  • 30 Day Demand Letter

  • Clean Fuel Tax Deduction for Hybrid Vehicles

  • Small Claims Courts


Complementary Content

Online Services

  • Your Car's History
  • File a Complaint
  • License Types

Related Links

  • MassHighway
  • Reg of Motor Vehicles

© 2018 Commonwealth of Massachusetts.
Mass.Gov® is a registered service mark of the Commonwealth of Massachusetts.

  • Site Policies
  • Contact Us