Go to Mass.gov home.
  • State Offices & Courts
  • State A-Z Topics
  • State Forms

No Active Alerts

  • Skip to main content
  • Resize textA A
  •  
    Translation Disabled
The Official Website of the Office of Consumer Affairs & Business Regulation (OCABR)
Consumer Affairs and Business Regulation

Main Menu

  • Banking and Finance
    Expand Banking and Finance
    • Credit, Debt and Investing
      • Credit, Debt and Investing
      • Credit Card Secrets
      • Choosing Credit Cards
      • Credit & Debt Laws
      • Fair Credit Reporting links to PDF file
      • Credit & Debt
      • CARD Act of 2009
      • File a Consumer Complaint
    • Banks and Credit Unions
    • Loans and Mortgages
      • Loans and Mortgages
      • Payday Loans
      • Reverse Mortgage Loans: What Borrowers Need to...
      • Implementing an Act to Protect and Preserve...
      • Preventing Mortgage Abuse
      • Approved Pawnbroker Regulations and Interest Rates
      • Mortgage Review Board
      • Regarding the Small Business Loan Review Board
      • Housing Counseling Agencies
      • Report of the Mortgage Summit Working Groups
      • Education
      • CRA for Mortgage Lenders
    • Financial Industry Legal Resources
    • Initiatives
      • Initiatives
      • Bank On It: Low Cost Checking and Savings Accounts
      • An Act Preventing Unlawful and Unnecessary Foreclosures
    • Complaints and Public Resources
      • Consumer Complaints and Public Resources
      • Complaints
      • Banks Selling Insurance
      • Notice Of Public Hearings
      • Division of Banks E-mail Delivery
      • Community Reinvestment Act Unit
  • Insurance
    Expand Insurance
    • Vehicle Insurance
    • What You Need to Know About Insurance
    • Health Insurance
      • Health Insurance
      • Ins Market Reform Work Group Open Stakeholder Meetings
      • NOTICE OF MEETING: Statewide Advisory...  pdf format of NOTICE OF MEETING: Statewide Advisory...
      • Advisory Committee  pdf format of Advisory Committee
      • NOTICE OF MEETING: Statewide Advisory...  pdf format of NOTICE OF MEETING: Statewide Advisory...
      • Notice of Meeting of Public Body; Statewide...
      • Special Commission to Study Health Benefits...
      • Health Plan Informational Hearings
      • Consumer Guides
      • Health Care Access Bureau
      • MA Health Care Reform
      • National Health Care Reform: What Does it Mean...
      • New Requirements for Small Group Health...
    • Home Insurance
      • Home Insurance
      • Companies Issuing 10 or More Home Insurance...
      • Home Insurance Service Areas
      • Homeowner Group Marketing Plans 2017 (...
      • The Commissioner's Report on Home Insurance
      • Flood Insurance Facts
      • Flood Insurance FAQ
      • Consumer Alert: Changes in Flood Insurance...
      • Changes in FEMA Flood Insurance Maps; (Dec-2009)
      • National Flood Insurance Program
      • Frequently Asked Questions
      • Homeowners Warranty Contracts
      • MAHA Homesafe Program
      • Homeowners guide  pdf format of Homeowners guide
      • MA Guide Insurance Policy  pdf format of MA Guide Insurance Policy
      • New Parents Need to Get Smart About Insurance
    • Providers And Producers
    • Consumer Safety
    • Related Links
      • Related Links
      • MassHealth
      • Commonwealth Connector
      • Division of Insurance
      • DOI Regulatory Information
      • Financial Examination Reports
      • Market Conduct Reports
      • Disaster Planning & Recovery
  • The current page belongs to the main category of Consumer Rights and Resources
    Expand Consumer Rights and Resources
    • Cable TV & Telecommunications
      • Cable TV & Telecommunications
      • Regulation of telecommunication providers
      • Consumer Assistance and Advisories
      • Registered Service Providers
    • Home Improvement
    • Housing
      • Renting and Owning
      • Foreclosure Resources
      • Buying or Selling
      • Home Smart
      • Housing Safety
      • Tenant & Landlord
    • Autos
      • Autos and Transportation
      • Lemon Laws
      • Buy / Sell
      • Auto Repair
      • Auto Insurance
      • Transportation Licenses
      • Additional Resources
      • Common Carriers
      • Applications & Forms
    • Resolve a Problem
      • Resolve a Problem
      • Resolve a Problem
      • Small Claims Courts
      • Local Consumer Groups
      • Demand Letter
      • File a Consumer Complaint
    • Consumer Protection
    • Most Requested
      • Most Requested
      • Consumer Bill of Rights
      • Consumer Publications and Presentations
  • Licensing
    Expand Licensing
    • DPL Boards
      • Division of Professional Licensure Boards
      • Real Estate Brokers & Salespersons
      • Cosmetology and Barbering
      • Electricians
      • Plumbers and Gas Fitters
      • Social Workers
      • Allied Health Professionals
      • Public Accountancy
      • Board of Professional Engineers and Land Surveyors
      • Sheet Metal Workers
      • Massage Therapy
    • License Types
      • License Types, Forms & Requirements
      • Construction
      • Finance, real estate
      • Professional Licenses
      • Public safety & legal
      • Agriculture
      • Banks & Banking
      • Communications, utilities
      • Education & childcare
      • Employment Agencies
      • Environmental
  • Data Privacy and Security
    Expand Data Privacy and Security
    • Data Breach
      • Data Breach
      • Frequently Asked Questions about 201 CMR 17.00  pdf format of Frequently Asked Questions about 201 CMR 17.00
      • 201 CMR 17.00 Compliance Checklist  pdf format of 201 CMR 17.00 Compliance Checklist
      • Requirements for Data Breach Notifications
    • Privacy and Identity Theft
    • Do Not Call
      • Do Not Call Program
      • Sign up for the "Do Not Call" list
      • Consumer Info
      • complaint
      • Solicitor Information
      • The Law
      • Forms
      • Do Not Call Regulation - 201 CMR 12  pdf format of Do Not Call Regulation - 201 CMR 12
    • Most Requested
      • Most Requested
      • ePrivacy
      • Email Scams
      • Identity Theft Law Advisory
  • Media
    Expand Media
  • Agencies
    Expand Agencies
    • Agencies and Divisions
      • Our Agencies and Divisions
      • Division of Banks
      • Division of Insurance
      • Division of Professional Licensure
      • Department of Telecommunications and Cable
      • Division of Standards
    • Cable TV & Telecommunications
      • Cable TV & Telecommunications
      • Cable TV
      • Regulation of telecommunication providers
    • Laws and Regulations

Breadcrumbs

  1. Home
  2. Consumer Rights and Resources
  3. Autos
  4. Additional Resources

Additional Auto Resources

  • Automobile Recalls

  • Emissions and Safety Test

  • 30 Day Demand Letter

  • Clean Fuel Tax Deduction for Hybrid Vehicles

  • Small Claims Courts


Complementary Content

Online Services

  • Your Car's History
  • File a Complaint
  • License Types

Related Links

  • MassHighway
  • Reg of Motor Vehicles

© 2017 Commonwealth of Massachusetts.
Mass.Gov® is a registered service mark of the Commonwealth of Massachusetts.

  • Site Policies
  • Contact Us