Empowering Healthcare Consumers: A Community Conversation Part II
The Massachusetts Office of Consumer Affairs & Business Regulation and the University of Massachusetts Medical School co-hosted a conference about empowering healthcare consumers on Tuesday, October 22, 2013, at the University of Massachusetts Medical School in Worcester, MA.
This conference highlighted price and information transparency tools healthcare consumers can use to take charge of their health care and their health. The conference also featured an interactive audience exercise that focused on consumer attitudes toward healthcare prices and medical information. As part of this audience exercise, OCABR produced a video featuring staff as secret shoppers trying to use their own insurance company's website tool and phone number. That video can be viewed here.
Empowering Healthcare Consumers: A Community Conversation
On May 6, 2013, the Office of Consumer Affairs and Business Regulation and the Rappaport Center for Law and Public Service co-hosted a conference at Suffolk University Law School. The Office put together this conference to highlight an ongoing dialogue around issues of patient empowerment through price and quality transparency.
- The completed conference report is available on our website.
- Visit the Rappaport Center's Facebook Page for photos from the conference.
- Our YouTube page has a playlist of conference highlights including Dr. Leana Wen's keynote address as well as the main panel/audience discussion moderated by WBUR's Martha Bebinger.
- Read our press release for full details of the conference.