If contacting your utility does not resolve the problem, then let us know in one of the following ways:
- Use our online Complaint Form
Department of Telecommunications and Cable
1000 Washington Street, Suite 820
Boston, MA 02118-6500
(617) 988-8288 (FAX)
- Call us at: ( 617) 305-3531 or 1-800-392-6066 (toll free)
We can only accept complaints by Massachusetts residents.