• A letter from Telecommunications Division 

  
  

• Slamming Legislation 

  
  

• Order Adopting Rules 

  
  

• 220 CMR 13.00: Consumer Protection From The Unauthorized Changing of Local or Long Distance Telephone Service Providers 

  
  

• Informal Slamming Process

  
  

• Formal Slamming Process

  
  

• Slamming Complaint Form