- If you have recently received a foreclosure notice or a foreclosure date has been set, you are urged to contact NeighborWorks' HOPE Hotline at 1-888-995-HOPE (4673). HOPE counselors are available 24 hours a day, 7 days a week to advise you on the resources available to Massachusetts homeowners.
Massachusetts Division of Banks Hotline 1-800-495-BANK (2265)In 2007, Governor Patrick directed the Division of Banks to seek delays from mortgage lenders for any Massachusetts homeowner facing imminent foreclosure who has filed a complaint with the Division. Since then, the Division has halted foreclosure proceedings for a period of 30- to 60-days for more than 1,700 homeowners.
If a foreclosure is scheduled in the next seven days, you can contact the Division of Banks directly for help in securing a delay in the foreclosure process until you reach a counselor.
The Division of Banks Hotline 1-800-495-BANK (2265) is open Monday through Friday from 8:45 a.m. to 5 p.m. Homeowners can file a complaint by completing the consumer complaint form.
Pro Bono Foreclosure Assistance HotlineIndividuals facing foreclosure may benefit from qualified legal counsel to represent them in foreclosure proceedings.
The Attorney General's Office, in partnership with several bar associations, legal services organizations and advocacy groups, announced the establishment of a Pro Bono Foreclosure Assistance Hotline. Low-income Massachusetts residents who are facing foreclosure may call (800) 342-5297 or (617) 603-1700 and leave a message in the foreclosure assistance mail box.