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The Official Website of the Office of Consumer Affairs & Business Regulation (OCABR)
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  4. Auto Insurance
  5. Auto Insurance Complaints

Automobile Insurance Consumer Complaint Data

Search through the following links to examine automobile insurance complaint data. You will find informaiton on complaint volume for the 18 largest insurers in Massachusetts. You will also be able to see how complaints are distributed across the state and what types of complaints consumers filed each year.
  • About Automobile Insurance Consumer Complaint Data

    Search through the following links to examine automobile insurance complaint data. You will find information on complaint volume for the 18 largest insurers in Massachusetts. You will also be able to see how complaints are distributed across the state and what types of complaints consumers filed each year.
  • 2008 Automobile Insurance Complaints Listed by Company

  • 2007 Automobile Insurance Complaints Listed by Company

  • 2006 Automobile Insurance Complaints Listed by Company

  • 2005 Automobile Insurance Complaints Listed by Company

  • 2007 Automobile Insurance Complaint Types

  • 2006 Automobile Insurance Complaint Types

  • 2005 Automobile Insurance Complaint Types

  • 2005-2007 Automobile Insurance Complaints Listed by County pdf format of 			2005-2007 Auto Complaints by County

    (Per 100,000 residents)
  • 2005-2007 Automobile Insurance Complaints vs. Total Insurance Complaints pdf format of 			2005-2007 Automobile Insurance Complaints

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