About the Division

The Division today supervises over 200 banks and credit unions with total combined assets in excess of $360 billion. The Division also licenses over 7,800 non-depository licensees including mortgage lenders, mortgage brokers, mortgage loan originators, consumer finance companies, money service businesses, debt collectors, and loan servicers.


The Division has over 160 employees comprised of examiners, managers, and support staff. Positions that may be available at the Division include:

Examiner – The majority of the Division's employees are Examiners who conduct a variety of on-site examinations at financial institutions which fall under the Division's jurisdiction.

Intern – The Division periodically hires seasonal interns to work out of the Boston office. Available internships vary based on unit needs but may include: Consumer Assistance, License Processing, and CRA Research and Grant positions.

Manager – Management vacancies for the Division are posted on MassCareers.

The Division of Banks is an Affirmative Action/Equal Opportunity Employer.
Minorities, Women, Persons with Disabilities, and Veterans are encouraged to apply.


As an Examiner you will ensure financial institutions adhere to sound practices and applicable laws, rules, and regulations. You will compile and analyze examination data, prepare a report, and present findings to institution management.

Why work for the Division?

  • Competitive salary & state benefits
  • Promotional opportunities
  • Stable & supportive work environment
  • Progressive training program
  • Flexible work schedule
  • Travel reimbursement

Examiner Job Description

Full-time positions as Examiners are generally available within the Division’s Depository Institution Supervision (DIS) and Non-Depository Institution Supervision (NDIS) Sections.

Primary Duties

  • Act as examiner-in-charge of non-bank licensees or less complex financial institutions, and assists in examining entities of all sizes and complexities
  • Work with management of regulated entities to facilitate the examination process and to resolve any examination issues that may arise
  • Ensure that all financial institutions adhere to sound banking practices and consumer protection laws and regulations
  • Compile and organize examination data, prepare statistical reports, and analyze examination findings to prepare written report comments
  • Conduct formal exit meetings and presentations to the board of directors and senior officers

Minimum Requirements

  • Undergraduate degree with a preferred major in Accounting, Economics, Finance, Law, Management or a related field
  • Strong written and oral communication skills, analytical reasoning strengths, and computer skills
  • Valid driver’s license and access to an automobile as travel throughout Massachusetts and possible overnight and out-of-state travel is required.

How to Apply

Please follow the instructions below to create a profile on MassCareers and to receive alerts when job opportunities at the Division become available.

Step 1. Go to https://massanf.taleo.net/careersection/ex/jobsearch.ftl 
Step 2. Click on Sign in and click the I Accept button when the Privacy Agreement language comes up.
Step 3. Click on the New User button to create your account. 
Step 4. Click the Access My Profile link in the right page margin to create your profile. 
Step 5.  Follow the online instructions and begin your search process. As part of creating a profile you can also let MassCareers know which types of jobs you are interested in and in what locations. 
Step 6. Search by agency for Division of Banks, click Search for jobs, then Save this Search. You will receive an email letting you know when job opportunities at the Division become available.


The Division periodically hires seasonal interns to work out of the Boston office. Available internships vary based on unit needs

Internship Descriptions

Seasonal internship opportunities may include the following positions:

  • Consumer Assistance (part-time fall & spring/full-time summer)

    Unit: Consumer Assistance (part of Enforcement & Investigation)

    • Assist consumers with any inquiries or resolve complaints consumers may have against entities regulated by the Division.
    • Research complaints for any noncompliance with Massachusetts General Laws, Division’s regulations or bulletins.
    • Work on any special projects that involve extensive research (i.e., unlicensed activity, trends in complaints, etc.).
  • Licensing (part-time fall & spring/full-time summer)

    Unit: Non-Depository Institution Supervision (NDIS)

    • Compile and organize data necessary to complete a preliminary review of an application for a license
    • Examine and analyze application information according to statutory and regulatory standards
    • Analyze financial statements by evaluating assets and liabilities and prepare a written summary for the application file and working with institution’s management to resolve any application problems.
    • Work on any special projects related to the new legislation in the mortgage industry.
  • CRA Research & Grants (part-time only December to March)

    Unit: Depository Institution Supervision (DIS)

    • Compile foreclosure and mortgage-related data, draft statistical reports and prepare presentations for community and industry meetings
    • Provide research support in various topics, including: foreclosure strategies; regulatory and compliance changes; mortgage practices and fraudulent transactions
    • Assist with spreadsheet creation and analysis, including analytics of grant-evaluation metrics (advanced Microsoft Excel skills preferred)
    • Provide technical assistance for foreclosure database users

Desired Qualifications

  • Completion of two and a half years of college
  • Strong written and oral communication skills, analytical reasoning strengths, and computer skills
  • Preferred majors: Accounting, Economics, Finance, Management, or Political Science

How to Apply

Applicants interested in pursuing an internship position should e-mail the following to DOB.Employment@state.ma.us:

  • Cover Letter (please specify if you are interested in a particular internship opportunity)
  • Resume
  • Available schedule (total hours per week you would be available, days and times)

Internships are paid positions subject to funding.


Management vacancies for the Division are posted on MassCareers. Management positions are posted only as vacancies exist.