The Administration Department provides services in three major areas: fiscal operations, human resources, and resource management. In addition, it maintains programs to benefit the health, safety and security of division employees.
Fiscal Operations:In the area of fiscal operations, the department provides services in budget preparation, revenue management, accounts payable and billing industry assessments. The department is also responsible for mail distribution, and asset inventory and management.
Human Resources:The Administration Department directs and coordinates agency level personnel and labor relations activities. The department strives to attract, develop and retain qualified, quality personnel in a positive work environment that contributes to the Division's overall operations. Activities include: recruitment, selection, hiring and training, as well as compliance with EEO/Affirmative Action plans and other labor laws. Individuals interested in a career with the Division of Insurance may view vacant positions at the Commonwealth of Massachusetts' job site, https://jobs.hrd.state.ma.us/recruit/public/3111/index.do.
Resource Management:The department also promotes division efficiency and employee productivity through various activities, including purchasing goods and services based on the best value concept.
Health, Safety and Security:The Administration Department develops and implements safety and security policies and procedures for the division. In addition, the department coordinates the Continuity of Operations and Disaster Response Planning activities of the agency, as well as internal control compliance.