Rates double, but reimbursements don't match for provider

Richard Egan, The Physical Therapy Center of Cape Cod
Richard Egan, like others who work in the health-care field, sees both sides of the insurance industry.

Egan operates The Physical Therapy Center of Cape Cod, which employs 10 people at two offices on Cape Cod.

The company has seen family premiums double in two years, from $900 a month to $1,850 a month. But on the other side, Egan is not seeing an increase in reimbursements from insurance companies through his business.

"What you can see happening here is revenue for us is flat, but the expenses are going up," Egan said during testimony before the Division of Insurance in March. "My employees can't get raises. There's no increase in revenue, and obviously the profits are down."