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Consumer Complaint Form

Consumer Complaint Form

Massachusetts Department of Telecommunications and Cable Consumer Complaint Form

A printable version / versión par imprimir of this form is also available to fax or mail to the DTC Consumer Division.

The following information is very important to record your complaint into our system and be able to respond to you. Even if you give us an email address, we still need your phone number. Thank you.

Type of Service:
Utility Company:
Account Number:
First Name:
Last Name:
Address #1:
Address #2:
City:	State: Zip Code:
Home Phone:	Daytime/Work Phone:
Fax:
E-mail:
How should we make contact with you regarding your complaint? Please call me. Please send me an email. I will call the DTC about the complaint. Please send me a fax.
Here is my complaint:
Email Disclosure: The text of your complaint will be considered public record and be available to any member of the public upon request. Generally, we do not disclose your name, address, phone number or any other information that identifies you and will not disclose this form.
I authorize your agency to contact my service provider and release to the DTC any and all information with regard to this complaint.

DTC Consumer Division Phone: 617-305-3531 or 1-800-392-6066 (toll free)
Fax: 617-988-8288

email: consumer.complaints@state.ma.us

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Consumer Complaint Form

Massachusetts Department of Telecommunications and Cable Consumer Complaint Form

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