Massachusetts Department of Telecommunications and Cable Consumer Complaint Form

A printable version in English pdf format of Complaint Form
/ Spanish pdf format of Formulario de Queja
of this form is also available to fax or mail to the DTC Consumer Division.

The following information is very important to record your complaint into our system and be able to respond to you. Even if you give us an email address, we still need your phone number. Thank you.

DTC Consumer Division 

Phone: 617-305-3531 or 1-800-392-6066 (toll free)
Fax: 617-487-2591
Email: consumer.complaints@state.ma.us