What May Affect The Cost Of My Insurance?

Amount of Coverage: The amount of coverage you buy will affect the price you pay.
Deductible Amount: The amount of loss that the covered person is required to pay before the insurance company will pay any losses. The higher the deductible, the lower the price for the insured. An insured should keep in mind, however, that deductibles may apply separately to each loss that may occur throughout the year.
History of Accidents: If you have a history of past accidents, this may be used as a factor in setting your rates, based on the likelihood of your future trip interruptions.
Discounts: Most insurance companies offer a variety of discounts based upon projected reduced risks for certain features.

What Can I Do To Reduce The Premium?

Shop Around: Prices can vary greatly. However, don't consider price alone since service is also important. Quality service may cost more, but it also may be worth it. Be sure to talk to your friends.
Include Insurance Costs in Your Budget: Before you go on a trip, think about how much it will cost to insure. You may want to factor this into the cost when planning a trip if you believe that you should have travel insurance.

What Should I Do If I Have Some Trouble On My Trip?

Most insurance policies generally require you do the following things:

Give notice to the insurance company.

Protect yourself from further losses or damage. ·

Give your insurance producer, claims adjuster and/or insurance company a copy of a list of all damaged, destroyed or stolen property (being sure to keep a copy). In case of theft, be sure to give another copy to the police.

Show the damaged property to your insurance producer, claims adjuster and/or insurance company, if asked. Do not dispose of any damaged property until your producer, claims adjuster and/or company says you can.

What If I Have Questions or Problems with the Insurance?

If you are having a problem with your insurance, you should first check with your licensed producer or with the company that sold you the policy. If you feel that the amount of money offered by your insurance company to pay for a loss is not fair or there are other insurer practices that seem unfair or deceptive, there are several alternative courses of action that you may want to consider:

  • You can file a complaint with the Massachusetts Division of Insurance during normal business hours at 1-617-521-7794 or can download a complaint from the Division's internet address - www.state.ma.us/doi - and then fax or mail the complaint to the Division;
  • You can file a claim in small claims court; or
  • You can hire a lawyer to consult with and represent your interests in court.

When completing a complaint form or meeting with a lawyer, make sure you have included detailed information about your insurance problem, including the correct name of the insurance company, a complete and accurate description of any company actions to respond to your complaint, a claim number, if you have one, and copies of any relevant documents or correspondence relating to your claim.