Consumer Sourced Data—Private Passenger Auto Complaints, 2015

Top 25 Companies

 

Company Name

Complaints in 2015

Market Share in MA

Commerce Insurance Company

92.00

24.24%

Government Employees Insurance Company46.006.31%

Liberty Mutual Insurance Company

44.00

8.82%

Safety Insurance Company

33.00

9.79%

Arbella Mutual Insurance Company

31.00

9.28%

Progressive Direct Insurance Company25.003.13%

Plymouth Rock Assurance Corporation

24.00

6.54%

Allstate Insurance Company16.001.72%
Citizens Insurance Company of America13.002.88%

Metropolitan Property and Casualty Ins. Company

12.00

4.54%

Hanover Insurance Company (The)11.000.02%
Premier Insurance Company of Massachusetts, (The)9.001.59%
Amica Mutual Insurance Company8.002.96%

GEICO General Insurance Company

7.00

1.68%

NGM Insurance Company

7.00

0.71%

Esurance Insurance Company

6.00

0.44%

LM General Insurance Company

6.00

3.62%

Quincy Mutual Fire Insurance Company

6.00

1.56%

USAA Casualty Insurance Company

6.00

1.03%

Norfolk & Dedham Mutual Fire Insurance Company

5.00

1.09%

Occidental Fire & Casualty Company of North Carolina

5.00

0.75%

Pilgrim Insurance Company

5.00

0.38%

Harleysville Insurance Company

4.00

0.08%