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The Official Website of the Office of Consumer Affairs & Business Regulation (OCABR)
Consumer Affairs and Business Regulation

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      • Beware Chimney Cleaning and Repair Scams pdf format of 			Beware Chimney Cleaning and Repair Scams
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Applications and Forms

  • Application for Upgrade from Operator-in-Training to Full pdf format of 			Upgrade Application

  • Application for Reciprocity pdf format of 			Application for Reciprocity

    To be eligible for reciprocity you must have passed an ABC exam.
  • Temporary Emergency Certification Application pdf format of 			Temporary Emergency Cert

  • Request for Training Contact Hours (TCH) Application pdf format of 			Request for Training Contact Hours (TCH)

  • Drinking Water Program Policy 06-01: Massachusetts Contract Operator Requirements doc format of 			Drinking Water Program Policy 06-01

    MS Word format
  • Drinking Water Program Policy 06-01: Massachusetts Contract Operator Requirements pdf format of 			Drinking Water Program Policy 06-01

    PDF format
  • Provisional Certification Application pdf format of 			Provisional Certification Application

    For Provisional Certificates call the Division of Professional Licensure at (617)727-3072.
  • Operator of Drinking Water Facilities Exam Information

    For information on exams, please visit goamp.com.
  • Education and Experience Requirements Worksheet pdf format of 			Education and Experience Requirements Worksheet

  • Request for Approval Training Courses Application pdf format of 			Request for Approval Training Courses

  • Waiver From Training Requirements To Sit For Exams Application pdf format of 			Waiver From Training Requirements To Sit For Exams

  • Online Address Change for Operators of Drinking Water Supply Facilities

    The Online Change of Address feature allows you to change your address of record listed in our database. To use this function, you must provide certain information for authorization.
  • Change of Name or Request for Duplicate License for Board of Certification of Operators of Drinking Water Supply Facilities

    This PDF form maybe used to request a name change, address change or a duplicate license.
  • Division of Professional Licensure Complaint Form pdf format of 			Application for Complaint Form

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