For Consumers

For Licensees


For Consumers

How can I get a copy of my eyeglass prescription?

Massachusetts state law mandates that an Optometrist give patients upon request, a copy of their prescription unless it is expired.

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How can I get a copy of my contact lens prescription?

State law mandates that Optometrists provide patients upon request, a copy of their finalized, unexpired contact lens prescription. To finalize a contact lens prescription, the Optometrist generally requires an initial evaluation followed by one or more follow-up office visits.

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What if I have problems with the Contact Lens prescription(s) that I received from a mail order supplier?

A form has been developed by the Association of Regulatory Boards of Optometry (ARBO) to report such a problem (s). Please refer to the following ARBO link to download the form: http://www.arbo.org/index.php?action=contact_lens

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- What can I do if my prescription is expired?

An expired prescription usually indicates it is time to have another eye examination by your chosen eyecare provider. Optometrists are not required to provide patients with expired prescriptions. You are entitled to a copy of your record if you plan to go to another provider. An examination record is not a written prescription, and most Optometrists require written authorization for you to obtain it. The Optometrist can charge a small fee for this service.

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For Licensees

How long will it take to receive my license?

A licensed letter is issued within two to three weeks after taking and passing the Jurisprudence examination. You will receive your actual wallet license within 3 to 4 weeks.

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How do I become DPA or TPA Certified?

Please visit the Application and Forms section of the Board's web site. The DPA and TPA Certification Information pdf format of DPA and TPA Certification Information , and both the DPA pdf format of DPA Cert and TPA pdf format of TPA Certification Application Certification Applications.

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I received my renewal form and it said I am supposed to give the Board information about all the places at which I "regularly practice." What does this mean?

A location at which you "regularly practice" is one where you are scheduled or expected to appear. This does not refer to the office of an optometrist friend at which you may have filled in once or twice in an emergency. It does refer to any office at which you have a standing engagement, however infrequent.

Examples of regular practice include: any site at which patients make appointments to see you; an office that employs you one day per month; a practice you cover while the regular optometrist is on vacation; your weekend optometry job; any branch offices you run.

Fill out the Notice of Office Location pdf format of Notice of Office Location form required by the Board.

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My optometry services are advertised by another company, am I responsible for ensuring that these advertisements comply with Board regulations?

Yes, Board regulations at 246 CMR 3.11(2) require that: [

e]very advertisement for merchandise, service or anything regarding the practice of Optometry shall, in accordance with 246 CMR 3.07, clearly state the following: 

(a) the name and degree of the Optometrist(s) whose merchandise or services are being advertised; and 
(b) the principal and/or branch office addresses of said Optometrist(s). 

Although an optometrist may practice and advertise under a trade or service name, Board regulations require that the name of the optometrist be prominently displayed at all locations where he or she practices, in all print advertisements that identify the location or locations where they provide optometric services, and in each optometrist's examining room(s)." See 246 CMR 3.11(5) (emphasis supplied). 

The fact that an optometrist may have relied on another individual or entity to arrange the details of the advertisement, such as content, placement etc., will not absolve the optometrist of their responsibility for that advertisement under Board regulations. Accordingly, the Board advises all optometrists to maintain sufficient control of the advertising and/or marketing of their optometric services to ensure full compliance with Board regulations.

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Should I allow a patient to refill a contact lens prescription when the request is made close to the expiration date?

Yes, a prescribing optometrist should permit a patient access to a sufficient amount of contact lenses to wear until the expiration date of the original prescription. In determining how to comply with this requirement, the optometrist shall exercise sound professional judgment based on the ocular health of each patient. One potential means of complying with this requirement is to authorize the patient to receive a quantity of lenses necessary to get the patient through the expiration date of the prescription.

The number of contact lenses actually dispensed may depend upon the minimum amount of contact lenses packaged per unit box. Regardless of the means chosen to resolve the situation, the optometrist remains responsible for all prescriptions written and any contact lenses dispensed.

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