June 26, 2009

The State Board of Veterinarians (Board) announced today disciplinary action against the following licensee:

Karen Mockler, Westford:
Massachusetts Veterinarian Karen Mockler recently was disciplined by the Board. Her license to practice veterinary medicine was formally reprimanded, and she was required to pay the Board a $600 fine. Mockler memorialized this action in a written consent agreement, in which she admitted that, while working at Middlesex Veterinary Clinic in Littleton in September 2007, an animal owner presented two dogs to her at the facility to be euthanized. Mockler further admitted that although she euthanized one of the dogs, she did not euthanize both. She admitted that the descriptions for services billed to the animal owner nonetheless included two euthanasias, two cremations, and two biohazard disposal fees. She further admitted that she did not release the euthanized dog's remains until she received payment for the services she billed for the dog that was not euthanized. Given these facts, Mockler admitted that the Board could conclude that she violated 256 CMR 7.01(2)(a) for failing to bill accurately and truthfully for services rendered; 256 CMR 7.01(2)(c) for failing to conduct all professional activities in accordance with federal, state, local, and Board statutes and regulations; and 256 CMR 7.01(4)(1) for refusing to return an animal to its owner on the grounds that the owner has failed to fully pay for veterinary services.

Consumers are urged to visit the Division of Professional Licensure's website at http://www.mass.gov/dpl/ and select the check a license option to determine whether a professional they are considering doing business with is licensed and in good standing.

The Division of Professional Licensure is a regulatory agency within the Office of Consumer Affairs and Business Regulation. The agency is responsible for ensuring regulatory compliance and the integrity of the licensing process for approximately 330,000 licensees across 43 trades and professions under the jurisdiction of 31 boards of registration.