Allstate Insurance Company
2775 Sanders Road
Northbrook, IL 60030
(Not open to the Public)


Greater Lowell Regional Voc. Technical School
Pawtucket Blvd
Tyngsboro, MA 01879

*Course only offered to H.S. students

Northeastern University
Financial Services Institute
269 Ryder Hall
Boston, MA 02115
(617) 373-7972

Auto Appraiser Training Group
c/o 4Q Snow Circle
Nashua,NH 03062

Assabet Valley Technical School
Center for Continuing Education
215 Fitchburg Street
Marlborough, MA 01752-1288
Insurance Tech Training Inst.
1601A East Division
Arlington, TX 76011
Progressive Casualty Ins. Co.
3 Allied Drive, Suite 205
Dedham, MA 02026

(Not open to the Public)

Bay Path Reg. Voc. Tech. H. S.
Evening School Director
57 Old Muggett Hill Rd.
Charlton, MA 01507-1331
(508) 248-5971/(508) 987-0326, x1715
Kaplan Education Center
One Congress Street
Boston, MA 02114
(Not open to the Public)
Southeast School of Auto Appraising 1515 N.University Drive, Coral Springs FL 33071 (877)759-9911
 Liberty Mutual Insurance
71 Frankland Road
Hopkinton, MA 01748
(508) 544-5386
(Not open to the public)
Blackstone Valley Reg. Voc. Tech H. S.
Pleasant Street
Upton, MA
*Course only offered to H.S. Students

Mass Bay Community College
Automotive Division
George Panagiotou
250 Eliot St.
Ashland, MA 01721
(781) 239-3043
Springfield Tech Comm. College
One Amory Square
Springfield, MA 01105
(413) 781-7822

Blue Hills Reg. Tech
800 Randolph St
Canton MA 02021
(781) 828-5800
Minuteman Tech.
758 Marrett Road
Lexington, MA 02173-7398
(617) 861-6500
110 East Palatine Road
Wheeling, IL 60090
(847) 667-2330
Crawford & Co.
520 Genridge Dr. N.E.
Atlanta, GA
Motors Insurance Corp.
1700 West Third Ave
Flint, MI 48502
(313) 766-9771
Travelers Insurance
99 Lamberton Rd.
Windsor, CT 06095
(203) 615-4981
(Not open to the Public)
  Upper Cape Cod Regional Technical School
Adult & Continuing Education
220 Sandwich Road
Bourne, MA 02532
508-759-7711, ext. 211

North Shore Tech. H. S.
30 Log Bridge Road
Middleton, MA 01949
(978) 762-4977
USAA Insurance Co.
USAA Building
San Antonio, TX 76865
Geico Insurance
One Geico Plaza
Washington, D.C. 20076
Northeast Metropolitan Regional Vocational Technical High School
Attn: Community Education
100 Hemlock Road
Wakefield, MA 01880
Tel: 781-246-0810 x1640

North Shore Community Coll
1 Ferncroft Rd. Danvers MA

Greater Lawrence Technical School
57 River Road
Andover, MA 01810
978-686-0194 x1006

Vale National 5070
Ritter Rd Suite 130
Mechanicsburg, PA 17055
1-800-233-7095, x101


The Auto Damage Appraisers Licensing Board wishes to facilitate your understanding of what you are required to know on the qualifying examination.

The exam is in two (2) parts. Part I consists of one hundred (100) multiple choice, true/false, and identification questions. In the Part II portion of the examination given at a later date you will be required to write an appraisal on a damaged motor vehicle.

Areas to be covered.

Part I
  1. Mass. General Law Chapter 26, Section 8G
  2. Massachusetts General Law Chapter 100A Section 1
  3. 212 CMR 2.00 revised 2/23/96 (Appraiser's Regulation)
  4. 540 CMR 19.00 (Inspection Sticker Removal)
  5. 211 CMR 123.00 (Direct Payment)
  6. 211 CMR 133.00 (Standards for the Repair of Damaged Motor Vehicles)
  7. Massachusetts Automobile Insurance Policy
The Board is unable to provide copies of this material. Should you need copies contact the State House Bookstore, Room 116, Boston, MA 02133, (617) 727-2834.
  1. Industry Terminology
  2. Components/Understanding of Parts
  3. Frame/Unibody
  4. Mechanical
  5. Bodywork
  6. Painting Procedures
Once you have completed your required education course and your application has been approved by the Division, you must schedule your written examination with Prometric. Please contact Prometric at or call 800-741-9380 to schedule your written examination. The content outlines for all Prometric examinations can be obtained online.

Part II

Each candidate will be expected to write an appraisal on a damaged motor vehicle following procedures listed in your manuals.

Motors Estimating Guide
Mitchell Estimating Guide
ICAR Procedures/Tech-Cor

Estimates must be based on new OEM (original equipment manufacturer) parts only with prices based on the manuals. The estimate will be based on visual damage. Paint & Materials calculations will adhere to published manuals or other forms of documentation.