(Last Updated: 9/6/2017)

Assabet Valley Technical School Center for Continuing Education
215 Fitchburg St
Marlborough, MA 01752


Auto Appraiser Training Group
c/o 4Q Snow Circle
Nashua, NH 03062


Bay Path Reg. Voc. Tech H.S.
Evening School Director
57 Old Muggett Hill Rd
Charlton, MA 01507
508-248-5971 / 508-987-0326 (x1715)

Blue Hills Regional Tech
800 Randolph St
Canton, MA 02021


Greater Lawrence Technical School
57 River Rd
Andover, MA 01810
978-686-0194 (x1006)
Mass Bay Community College
Automotive Division - Elizabeth Watson
250 Elliot St
Ashland, MA 01721


Northeast Metropolitan Regional Vocational H.S.
Attn: Community Education
100 Hemlock Rd
Wakefield, MA 01880
781-246-0810 (x1640)


North Shore Community College
1 Ferncroft Rd
Danvers, MA 01923


Upper Cape Cod Regional Technical School
Adult & Continuing Education
220 Sandwich Rd
Bourne, MA 02532
508-759-7711 (x211)


Allstate Insurance Company
Northbrook, IL 60030

(Not Open to the Public)

Blackstone Valley Reg. Voc. Tech H.S.
65 Pleasant St
Upton, MA 01568

(Course only offered to H.S. Students)

GEICO Insurance
Washington, D.C. 20076

(Not Open to the Public)

Greater Lowell Technical H.S.
250 Pawtucket Blvd
Tyngsborough, MA 01879

(Course only offered to H.S. Students)

Liberty Mutual Insurance
Hopkinton, MA 01748

(Not Open to the Public)

Progressive Casualty Insurance Co.
Mayfield Village, OH 44143

(Not Open to the Public)

Travelers Insurance
Windsor, CT 06095

(Not Open to the Public)

USAA Insurance Co.
San Antonio, TX 76865

(Not Open to the Public)


The Auto Damage Appraisers Licensing Board wishes to facilitate your understanding of what you are required to know on the qualifying examination.

The exam is in two (2) parts. Part I consists of one hundred (100) multiple choice, true/false, and identification questions. In the Part II portion of the examination given at a later date you will be required to write an appraisal on a damaged motor vehicle.

Areas to be covered.

Part I
  1. Mass. General Law Chapter 26, Section 8G
  2. Massachusetts General Law Chapter 100A Section 1
  3. 212 CMR 2.00 revised 2/23/96 (Appraiser's Regulation)
  4. 540 CMR 19.00 (Inspection Sticker Removal)
  5. 211 CMR 123.00 (Direct Payment)
  6. 211 CMR 133.00 (Standards for the Repair of Damaged Motor Vehicles)
  7. Massachusetts Automobile Insurance Policy
The Board is unable to provide copies of this material. Should you need copies contact the State House Bookstore, Room 116, Boston, MA 02133, (617) 727-2834.
  1. Industry Terminology
  2. Components/Understanding of Parts
  3. Frame/Unibody
  4. Mechanical
  5. Bodywork
  6. Painting Procedures
Once you have completed your required education course and your application has been approved by the Division, you must schedule your written examination with Prometric. Please contact Prometric at www.prometric.com or call 800-741-9380 to schedule your written examination. The content outlines for all Prometric examinations can be obtained online.

Part II

Each candidate will be expected to write an appraisal on a damaged motor vehicle following procedures listed in your manuals.

Motors Estimating Guide
Mitchell Estimating Guide
ICAR Procedures/Tech-Cor

Estimates must be based on new OEM (original equipment manufacturer) parts only with prices based on the manuals. The estimate will be based on visual damage. Paint & Materials calculations will adhere to published manuals or other forms of documentation.