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Consumers Should Use Registered and Licensed Professionals for Snow Damage Repairs

BOSTON - February 13, 2015 - With over six feet of snow fallen across Massachusetts and more forecasted for this weekend, the Office of Consumer Affairs and Business Regulation encourages homeowners to hire licensed and registered professionals to make repairs on storm-affected property. More

Office of Consumer Affairs Reminds Car Buyers to Do Research and Know Rights before Buying Vehicle

BOSTON - February 11, 2015 - With President's Day fast approaching and car dealerships advertising their holiday sales, the Office of Consumer Affairs and Business Regulation offers tips and advice to consumers looking to purchase a new or used vehicle. More

Department of Revenue and Office of Consumer Affairs Join Forces to Protect Taxpayers from Filing Season Tax Preparation Scams

BOSTON - February 5, 2015 - Massachusetts Revenue Commissioner Amy Pitter joins Consumer Affairs Undersecretary John Chapman to warn Massachusetts taxpayers that following a few sensible steps when choosing a tax preparer can make a very big difference.  Taxpayers are legally responsible for the information on their tax return, regardless of who prepares the return. More

Office of Consumer Affairs and Division of Insurance Encourage Preparedness in Advance of Snow Storm

BOSTON - January 26, 2015 - With parts of the state expecting as much as 30 inches of snow in the next two days, the Office of Consumer Affairs and the Division of Insurance are encouraging consumers to take proactive steps to protect their property from weather-related damage. More

Massachusetts Retailers Show Highest Level of Pricing Accuracy in Ten Years

Retail scanners show 99.94 percent accuracy
BOSTON - December 19, 2014 - Massachusetts consumers can shop with confidence after a survey by the Massachusetts Division of Standards showed the highest level of pricing accuracy in 10 years. More

Office of Consumer Affairs and Business Regulation Kicks off Holiday Shopping with Holiday Shopping Press Conference

Business Representatives, Consumers and Industry Representatives on Hand to Give Tips
CAMBRIDGE – November 25, 2014 – Today, Consumer Affairs Undersecretary Barbara Anthony joined members of the Massachusetts business community at CambridgeSide Galleria to kick off the holiday season with shopping tips for consumers. More Information

State Consumer Affairs Office Offers Advice to Consumers Who Want to Invest In Crowdfunding Websites

BOSTON – November 19, 2014 – As Massachusetts continues to attract talent through its innovation economy, the Office of Consumer Affairs advises consumers to read the fine print on any projects seeking to raise capital through crowdfunding websites before they make a contribution.  More Information

State Office of Consumer Affairs Holds Roundtable to Discuss Student Financial Awareness

Project Credit Smarts Enters Sixth Year, Looks at Lessons Learned and Curriculum Integration
BOSTON - November 14, 2014 - The Commonwealth's Office of Consumer Affairs (OCA) and partners today hosted a roundtable at UMass Boston to discuss the successes of Project Credit Smarts and brainstorm ways to improve and continue the growth of this financial literacy initiative. More

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