Featured Content

  • Undersecretary of Consumer Affairs Discusses Holiday Returns on Fox 25

    Learn More »

  • Office of Consumer Affairs and Business Regulation offers holiday shopping tips

    Learn More »

  • Consumer Insider Newsletters

    Learn More »

  • Consumer Affairs on Fox TV 001

    Learn More »

  • Consumer Affairs TV Show

    Learn More »

  • Project Credit Smarts 2012 Kickoff

    Learn More »

  • Consumer Affairs on Twitter

    Learn More »

  • Consumer Affairs on Facebook

    Learn More »

Massachusetts Retailers Show Highest Level of Pricing Accuracy in Ten Years

Retail scanners show 99.94 percent accuracy
BOSTON - December 19, 2014 - Massachusetts consumers can shop with confidence after a survey by the Massachusetts Division of Standards showed the highest level of pricing accuracy in 10 years. More

Undersecretary Barbara Anthony Featured in Suffolk University Magazine, Winter 2015

"I know that when we go in to see her, we're going to be treated fairly," says Jon B. Hurst, president of the Retailers Association of Massachusetts, who works with Anthony on issues like health insurance, item pricing, and consumer protection. "Barbara always takes an objective approach to every issue, and in today's state government, that's refreshing." Former Attorney General Scott Harshbarger says Anthony's work "set the tone for what we did as an office." He adds, "She's organized and disciplined, and she has always used the power of the office to help the powerless." Read the full article here pdf format of Undersecretary Barbara Anthony - Suffolk Magazine
file size 1MB.

Office of Consumer Affairs and Business Regulation Kicks off Holiday Shopping with Holiday Shopping Press Conference

Business Representatives, Consumers and Industry Representatives on Hand to Give Tips
CAMBRIDGE – November 25, 2014 – Today, Consumer Affairs Undersecretary Barbara Anthony joined members of the Massachusetts business community at CambridgeSide Galleria to kick off the holiday season with shopping tips for consumers. More Information

State Consumer Affairs Office Offers Advice to Consumers Who Want to Invest In Crowdfunding Websites

BOSTON – November 19, 2014 – As Massachusetts continues to attract talent through its innovation economy, the Office of Consumer Affairs advises consumers to read the fine print on any projects seeking to raise capital through crowdfunding websites before they make a contribution.  More Information

State Office of Consumer Affairs Holds Roundtable to Discuss Student Financial Awareness

Project Credit Smarts Enters Sixth Year, Looks at Lessons Learned and Curriculum Integration
BOSTON - November 14, 2014 - The Commonwealth's Office of Consumer Affairs (OCA) and partners today hosted a roundtable at UMass Boston to discuss the successes of Project Credit Smarts and brainstorm ways to improve and continue the growth of this financial literacy initiative. More

Patrick Administration Unveils Consumer Healthcare Transparency Campaign - GetTheDealOnCare.org

Consumers now able to find and compare procedure prices online
BOSTON - Monday, October 14, 2014 -  Patrick Administration officials today announced a healthcare transparency campaign aimed at educating consumers about new health insurance cost-estimator tools that allow them to shop around and compare prices of medical procedures. The "Get the Deal on Care" advertising campaign raises awareness of new health insurance cost-estimators, which allow Massachusetts consumers to compare the price of medical procedures before obtaining those services. More Information

Consumer Affairs TV

View Consumer Affairs Channel

Consumer Affairs on Facebook

Visit Consumer Affairs on Facebook