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  • Top 5 Consumer Issues Press Conference March 19, 2015

    Top 5 Consumer Issues Press Conference March 19, 2015

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Massachusetts Consumer Protection Organizations Announce Top Consumer Issues of 2014

BOSTON - March 19, 2015 - Today Undersecretary John Chapman of the Office of Consumer Affairs and Business Regulation (OCABR) joined Attorney General Maura Healey, representatives from the Attorney General's Office, the Better Business Bureau, and the U.S. Postal Inspection Service to announce each agency's "Top 5" consumer issues of 2014 at a press conference in downtown Boston. The event highlighted the Baker-Polito Administration's efforts to coordinate the initiatives of consumer protection organizations to better serve the residents of Massachusetts. More 


Consumers Should Use Registered and Licensed Professionals for Snow Damage Repairs

BOSTON - February 13, 2015 - With over six feet of snow fallen across Massachusetts and more forecasted for this weekend, the Office of Consumer Affairs and Business Regulation encourages homeowners to hire licensed and registered professionals to make repairs on storm-affected property. More


Office of Consumer Affairs Reminds Car Buyers to Do Research and Know Rights before Buying Vehicle

BOSTON - February 11, 2015 - With President's Day fast approaching and car dealerships advertising their holiday sales, the Office of Consumer Affairs and Business Regulation offers tips and advice to consumers looking to purchase a new or used vehicle. More


Department of Revenue and Office of Consumer Affairs Join Forces to Protect Taxpayers from Filing Season Tax Preparation Scams

BOSTON - February 5, 2015 - Massachusetts Revenue Commissioner Amy Pitter joins Consumer Affairs Undersecretary John Chapman to warn Massachusetts taxpayers that following a few sensible steps when choosing a tax preparer can make a very big difference.  Taxpayers are legally responsible for the information on their tax return, regardless of who prepares the return. More


Office of Consumer Affairs and Division of Insurance Encourage Preparedness in Advance of Snow Storm

BOSTON - January 26, 2015 - With parts of the state expecting as much as 30 inches of snow in the next two days, the Office of Consumer Affairs and the Division of Insurance are encouraging consumers to take proactive steps to protect their property from weather-related damage. More


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