Week Beginning May 19, 2013
As Memorial Day Weekend Approaches Division of Standards Inspectors Check Gas Prices
Week Beginning May 12, 2013
Week Beginning May 05, 2013
Week Beginning April 28, 2013
Week Beginning April 14, 2013
MA Commissioner of Banks David Cotney Announced as Chairman of FFIEC
AG’s Office Offers Tips to Giving Wisely After Marathon Tragedy
Week Beginning April 07, 2013
Massachusetts Office of Consumer Affairs Hosts National Consumer Protection Week Conference
Week Beginning March 31, 2013
Week Beginning March 10, 2013
Week Beginning February 24, 2013
State Office of Consumer Affairs and Its Agencies Collect Over $13.9 Million in 2012
Week Beginning February 17, 2013
NOTICE: Closure of American Career Institute (ACI)
State Promotes Earned Income Tax Credit
Week Beginning February 03, 2013
Week Beginning January 06, 2013
Media Alert: American Career Institute Shuts Doors; Leaves Students Schooling In Question
Week Beginning December 23, 2012
Week Beginning December 16, 2012
Light Up This Holiday Season With Safety Tips From the State Office of Consumer Affairs
Week Beginning November 18, 2012
Black Friday Shopper's Guide 
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Week Beginning November 04, 2012
Consumer Affairs Reminds Veterans Of Law Which Allows For Easier Job Transition
Week Beginning October 28, 2012
Study Finds Massachusetts Workers' Compensation Rates Among Lowest in Nation
Week Beginning October 21, 2012
Office Of Consumer Affairs Offers Tips To Stay Safe On Halloween
Week Beginning October 14, 2012
Undersecretary Of Consumer Affairs Barbara Anthony Testifies On New Item Pricing Law
Week Beginning October 07, 2012
DPL Launches New Website And Telephone Tip Line For Students Of Occupational Schools
Week Beginning September 16, 2012
Week Beginning September 09, 2012
Week Beginning August 19, 2012
Patrick-Murray Administration's Division of Banks to Hold Hearing on New Foreclosure Regulations
Smart Choices, Great Futures: Higher Education in Massachusetts
Week Beginning August 12, 2012
Patrick-Murray Administration Office of Consumer Affairs Releases Airline Fee Survey
Massachusetts Gives Green Light for Uber Technologies
Week Beginning July 22, 2012
Office of Consumer Affairs Financial Awareness Survey Finds Broad Gaps in Knowledge
Two Federally-Chartered Banks Convert to Massachusetts State Charters
Week Beginning July 15, 2012
Licensure Boards Adopt Measures Friendly To Veterans and Military Families
Week Beginning June 24, 2012
Survey finds Bay State banks charge varying fees for lowest-cost checking accounts
Lowest/No-Fee Checking Account Survey
Week Beginning June 17, 2012
Basic Rules for Home Improvement Contractors
AIG Pays Massachusetts Over $3.4 Million in Multi-State Settlement
Week Beginning May 20, 2012
Consumer Financial Protection Bureau considers rules on prepaid cards
Week Beginning May 13, 2012
Division of Insurance Rejects FAIR Plan Rate Increase
Week Beginning April 29, 2012
Week Beginning April 22, 2012
Encryption a Key Component of Information Security
Week Beginning April 08, 2012
Statement on cellular phone upgrade fees
Week Beginning April 01, 2012
Burlington Consumer Day focused on pocketbook issues
New Funeral Board Regulations Help Small Businesses, Grow Jobs
Consumer Affairs Undersecretary and Chief of Staff Speak at Suffolk Law Conference
Week Beginning March 11, 2012
Press Conference: Top 5 Consumer Complaints of 2011
Undersecretary Anthony supports net present value mediation to help get housing market going
Week Beginning March 04, 2012
Free shredding in Cambridge to benefit community
Consumer Affairs Inspectors on Guard for Gas Price Gouging
Week Beginning February 19, 2012
Week Beginning February 12, 2012
Massachusetts Car Buyers Charged Hundreds in Documentation Fees
Week Beginning January 22, 2012
Division of Banks Encourages Taxpayers to Investigate Potential Benefits of Earned Income Tax Credit
Patriots Fans Considering Super Bowl Trips Should Be Aware of Ticket, Travel Pitfalls
Week Beginning January 15, 2012
Find 'Consumer Affairs' on Cable Access across Massachusetts
Week Beginning January 01, 2012
Week Beginning December 18, 2011
Week Beginning December 11, 2011
Office of Consumer Affairs Offers Shopping Tips to Make the Holidays Brighter, Less Stressful
Week Beginning November 20, 2011
Week Beginning November 06, 2011
Week Beginning October 23, 2011
Data Security Seminar and WISP Workshop (October 31, 2011)
Week Beginning September 25, 2011
Week Beginning September 04, 2011
AG Coakley Warns Consumers Of Widespread "Robo-Calling" Scam
Week Beginning August 28, 2011
Division of Insurance Launches Toll-Free Hotline Number for Consumer Complaints and Inquiries
Week Beginning August 21, 2011
Division of Banks Orders Internet Reverse Mortgage Companies to Cease Activity in Massachusetts
Week Beginning August 07, 2011
Week Beginning June 26, 2011
Week Beginning June 05, 2011
Commission Studying Feasibility Of A State-owned Bank Holds Public Meeting In Springfield On June 15
Week Beginning May 29, 2011
Week Beginning May 22, 2011
Week Beginning April 24, 2011
Week Beginning April 10, 2011
Week Beginning April 03, 2011
Week Beginning March 13, 2011
Week Beginning March 06, 2011
Twenty Unlicensed Electricians Caught in Craigslist Sting by Division of Professional Licensure
Week Beginning February 13, 2011
Week Beginning February 06, 2011
Week Beginning January 30, 2011
Governor Patrick Names David J. Cotney Commissioner of Banks
Week Beginning January 09, 2011
Week Beginning December 19, 2010
Week Beginning December 12, 2010
Week Beginning November 14, 2010
Week Beginning October 10, 2010
Week Beginning September 05, 2010
Week Beginning August 22, 2010
OCA hosts foreclosure prevention workshops in Brockton, Boston this week
Week Beginning August 15, 2010
Last Round of Credit Card and Gift Card Federal Rules Changes Create Lower Fees, More Protections
Week Beginning August 08, 2010
Week Beginning August 01, 2010
Week Beginning June 13, 2010
Week Beginning May 23, 2010
Week Beginning May 16, 2010
Week Beginning May 09, 2010
Governor Patrick Announces Businesses to Save $22.5 Million after Agreement on Workers’ Comp Rates
Week Beginning May 02, 2010
Week Beginning April 25, 2010
Week Beginning March 28, 2010
Week Beginning March 21, 2010
Patrick Administration Announces 35-State Settlement Agreement with CitiFinancial
Week Beginning March 07, 2010
Week Beginning February 28, 2010
Week Beginning February 07, 2010
Governor Patrick Announces Plan to Support Small Businesses and Create Jobs
Week Beginning January 24, 2010
Consumer Alert: Toyota Recall and At-Fault Accident Appeals (Jan-2010)
Office of Consumer Affairs Announces Launch of NMLS Consumer Access to Mortgage Lender Information
Week Beginning January 10, 2010
Week Beginning December 20, 2009
Retailers Score High, Consumers Win Big on Division of Standards Retail Scanner Price Checks
Week Beginning December 13, 2009
Office of Consumer Affairs Ends Check Casher Partnerships Targeting Social Security Recipients
Week Beginning October 25, 2009
Survey Finds more than 40 Percent of New and Used Cars for Sale Missing Mandatory Lemon Law Notice
Week Beginning September 13, 2009
Week Beginning August 16, 2009
New Rights for Credit Card Holders Go Into Effect Tomorrow
Small-Business Considerations Reflected in Massachusetts' Revised ID Theft Regulations
Week Beginning August 09, 2009
Consumers Urged to Drive a Smart Bargain to Maximize Cash for Clunkers Program
Division of Banks Announces Action against Taylor, Bean & Whitaker
Week Beginning July 05, 2009
Week Beginning June 28, 2009
Division of Insurance Auto Insurance Study Results
Week Beginning June 21, 2009
Week Beginning May 31, 2009
Week Beginning May 03, 2009
Registration Open for Worcester HiFi Financial Literacy Program
Registration Open for Boston HiFi Financial Literacy Program
Week Beginning April 12, 2009
Study Finds State Workers' Compensation Rates Among Lowest in Nation
Week Beginning March 08, 2009
Insurance Commissioner Responds to Consumer Concerns about Accident Dispute Changes
Week Beginning February 08, 2009
Office of Consumer Affairs Files Revised ID Theft Regulations
Week Beginning January 11, 2009
Don't Borrow Your Own Money! Steer Clear of Tax Refund Anticipation Loans
Week Beginning January 04, 2009
Division of Insurance Creates Consumer-Friendly Accident Dispute Process
Week Beginning December 07, 2008
Patrick Administration Provides New Resource To Assist Tenants Impacted By Foreclosure
Week Beginning November 30, 2008
Notice of Public Hearing: Amendment to 201 CMR 17.00
Week Beginning September 21, 2008
State Division of Banks Takes Action Against Illegal Reverse Mortgage Programs Targeting Seniors
Patrick Administration Issues Comprehensive Identity Theft Prevention Regulations & Executive Order
Week Beginning September 14, 2008
Countrywide Breach - Protect Your Identity
Week Beginning August 24, 2008
Division of Insurance Launches New Consumer Resources Web Site
Week Beginning August 10, 2008
State Launches New Reverse Mortgage Web Site for Seniors
Week Beginning August 03, 2008
Governor Deval Patrick Signs Broadband Access Law
Week Beginning June 29, 2008
Week Beginning June 01, 2008
Governor Calls for First in Nation Lender Standards
Week Beginning May 18, 2008
Commissioner Burnes Approves Mapfre, S.A. Acquisition of Commerce Insurance Company
Week Beginning May 04, 2008
Broadband Bond Bill Receives Favorable Report, Moves Closer to Vote in House
Week Beginning April 13, 2008
Week Beginning March 02, 2008
Division of Insurance Advises Consumers about Ways to Take Advantage of Managed Competition
Week Beginning January 27, 2008
State Warns Consumers to Steer Clear of Refund Anticipation Loans
Week Beginning January 13, 2008
New Deadline for 201 CMR 17.00 Written Comments
Insurance Commissioner Orders Unlicensed Health Insurer to Stop Advertising Fraudulent Policies
Week Beginning January 06, 2008
Insurance Commissioner Places Additional Managed Competition Rates on File
Week Beginning December 16, 2007
Annual Retail Scanner Price Checks Produce Positive Results for Holiday Shoppers
Division of Insurance Calls on Insurers to Issue Payment Notifications to Protect Consumers
Insurance Commissioner Places Managed Competition Rates on File
Week Beginning November 25, 2007
Insurers Amend Rates; Competition Drives Premiums down
Week Beginning October 28, 2007
Unrequested Credit Cards Sent to Macy's Customers
Week Beginning October 21, 2007
Cell Phones and the Do Not Call Registry
Week Beginning September 30, 2007
Insurance Commissioner Issues Final Managed Competition Regulation
Week Beginning August 26, 2007
Insurance Commissioner Proposes Guidelines for Managed Competition
Week Beginning July 22, 2007
Federal Reserve Bank of Boston: Massachusetts Mortgage Summit Issues Recommendations
Week Beginning July 15, 2007
Managed Auto Competition Frequently Asked Questions
Auto Insurance Decisions (07/16/2007)
Week Beginning June 17, 2007
Week Beginning April 29, 2007
Division of Banks to Seek Case-by-Case Delay on Foreclosures
Week Beginning April 22, 2007
Consumer Affairs Urges College Students to Know Their Tenant Rights
Week Beginning February 04, 2007
Massachusetts Kicks Off 9th Annual Consumer Protection Week
Week Beginning December 10, 2006
Auto Insurance Rates Drop by 11.7%
Week Beginning December 03, 2006
DTE Fines KeySpan $250,000 for LNG Security Breach
Week Beginning November 26, 2006
Holocaust Restitution Fee Waiver Program Launched
Week Beginning November 12, 2006
Home Smart Website Launched to Assist Home Buyers and Owners
Week Beginning September 03, 2006
Division of Banks Cracks Down On Abusive Mortgage Lenders and Brokers
Week Beginning August 20, 2006
Tatarka and Bowler Applaud SJC's Unanimous Assigned Risk Decision
Week Beginning August 13, 2006
Leominster Drinking Water Operator Surrenders License
Week Beginning August 06, 2006
Know Your Shopping Rights Before You Spend
Week Beginning July 30, 2006
Consumers Asked to Conserve Energy Use during Hot Weather
Week Beginning July 23, 2006
DPL Initiates Court Actions to Combat Unlicensed Practice
Week Beginning July 02, 2006
Attention North Shore Communities: Be Aware of Contractor and Insurance Scams
Week Beginning June 25, 2006
FAIR Plan Rate Decision Announced
Week Beginning May 21, 2006
State Orders More Payday Lenders to Cease Activity in Massachusetts
Week Beginning April 02, 2006
Healey Urges High Schools to Implement Financial Literacy Program
Week Beginning February 05, 2006
Over $5 Million Returned To Consumers In 2005
Lindstrom Testifies For Increased ID Theft Protections
Week Beginning January 22, 2006
State Board Issues Enforcement Actions Against Electrician Licensees
State Boards Issue Enforcement Actions Against Real Estate Licensees
Week Beginning January 15, 2006
State Board Temporarily Shuts Down Dorchester Beauty Salon
Week Beginning January 08, 2006
State Board Issues Enforcement Actions Against Five Plumbers
Week Beginning December 18, 2005
Consumer Alert: Illegal Mortgage Broker Ordered to Cease
Consumer Affairs Gauges Retailer Pricing Accuracy
Week Beginning December 11, 2005
DTE Orders Utilities To Upgrade Manhole And Stray Voltage Safety
Week Beginning December 04, 2005
MA Insurance Regulator Informs Cape And Coastal Homeowners Of Hingham Mutual Non-Renewals
Week Beginning November 27, 2005
Don't Get Burned On Firewood Sales
Week Beginning November 13, 2005
Consumer Affairs Office Releases Auto Insurance Survey
Week Beginning November 06, 2005
State Consumer Affairs Office Launches "Act Now, Save Now" Energy Conservation Campaign
Week Beginning October 23, 2005
State's Financial Literacy Program Hits Milestone, Sets Sights On Expansion
Week Beginning September 25, 2005
Consumer Advisory: Flood Damaged Cars May Be Headed For Massachusetts
Week Beginning September 04, 2005
Containing Winter's High Heating Costs
Week Beginning August 28, 2005
State Consumer Affairs Office Inspecting & Monitoring Gas Prices
Tales Of Scales And Seafood Sales
Week Beginning August 21, 2005
Week Beginning August 07, 2005
Trouble-Free, Tax-Free Shopping Begins with Understanding Your Rights
Week Beginning July 31, 2005
State Orders Time Warner To Issue Refunds To Cable Customers In Pittsfield-Area
Week Beginning June 12, 2005
State Board Acts on Physical Therapist License
Gardner Veterinarian Agrees To License Probation
Week Beginning June 05, 2005
Week Beginning May 29, 2005
Governor Romney Files Auto Insurance Reform Legislation
Week Beginning May 15, 2005
Insurance Commissioner Bowler Approves 3% Workers' Compensation Rate Cut
Former East Boston Salon Operators Suspended for 6 Years
Week Beginning April 24, 2005
Insurance Commissioner Bowler Approves Revisions To Safe Driver Insurance Plan
Week Beginning April 17, 2005
State Teams With A.I.M. & Utilities To Promote Competitive Electric Contracts
State Board Revokes Veterinarian's License
Week Beginning April 10, 2005
Week Beginning April 03, 2005
State Board Disciplines Unlicensed Occupational Therapist
Week Beginning March 27, 2005
Consumer Affairs Teams With Notaries To Combat Identity Theft
Week Beginning March 20, 2005
Identity Theft Symposiums Seek to Curtail Crime
Massachusetts Consumers Reap Millions In Refunds
Week Beginning March 13, 2005
Framingham Veterinarian Surrenders License
State Board Takes Action Against Eight Real Estate Licensees
Week Beginning March 06, 2005
State Extends Moratorium On Utility Service Shut-Offs
Week Beginning February 27, 2005
Andover Mental Health Counselor Surrenders License
State Board Disciplines 14 Electricians, Two Technicians
State Board Disciplines Two Home Inspectors
Week Beginning February 20, 2005
Week Beginning February 13, 2005
Division Of Energy Resources Issues Report On Renewable Energy
Week Beginning February 06, 2005
Weston Optometrist Agrees To License Probation
State Moves To Stamp-Out Internet Payday Lending During National Consumer Protection Week
State Investigators Find Violations at Over 70% of Worcester County Optical Businesses
Week Beginning January 30, 2005
Tewksbury Cosmetologist Agrees to Stayed License Suspension
Week Beginning January 23, 2005
State Consumer Affairs Office Urges Caution In Pats Fans’ Search for Super Bowl Tickets
Massachusetts Residents Encouraged To "Get Smart" About Insurance Policies
Week Beginning January 09, 2005
New Nstar Transmission Line Approved By State Siting Board
State Energy Resources Agency Promotes Participation In Free Energy Savings Workshop
"Power Saving Hours" Energy Conservation Can Relieve Demand on Electric Grid During Cold Snaps
Week Beginning December 26, 2004
Insurance Commissioner Bowler Finalizes Auto Insurance Reform Of High-Risk Market
Week Beginning December 19, 2004
Landmark Multi-State Settlement In Effect, National Remedy Grants Claims Review For Thousands
Romney Appoints New Commissioners To DTE
Week Beginning December 12, 2004
Division Of Insurance Announces 2005 Auto Insurance Rate Decision
State Board Takes Action on 2 Accountant Licensees
Week Beginning December 05, 2004
Consumer Affairs Holiday Shopping Wrap-Up
Week Beginning November 28, 2004
Romney Praises Turnaround At Professional Licensing Agency
Week Beginning November 21, 2004
Multi-State, Federal Settlement Addresses Concerns Regarding Unumprovident Claims Handling
Week Beginning October 24, 2004
State Board Disciplines Ten Real Estate Agents
State Board Disciplines Five Electricians
Week Beginning September 26, 2004
Director Lindstrom Launches Home Improvement Contractor Awareness Campaign
Week Beginning September 19, 2004
State Board Revokes Chiropractor’s License
Consumers Urged to ‘Report not Respond’ to Suspect E-mail Requests
Week Beginning September 12, 2004
Navigating Heating Oil Price Uncertainty
Week Beginning September 05, 2004
State Warns Consumers Against Cosmetic Medical Procedures at Beauty Salons
Week Beginning August 22, 2004
Insurance Commissioner Bowler Rules On Proposed Residual Auto Insurance Market Changes
Week Beginning July 18, 2004
Insurance commissioner names new appointees
Fall River salon and barber shop violations
Home inspector fined and license placed on probation
Lawrence chiropractor gets suspension, probation
Week Beginning July 11, 2004
DTE Advises Norvergence Customers To Obtain New Providers
Week Beginning June 27, 2004
State Inspectors find violations at 60 percent of Somerville Beauty Salons and Barber Shops
Week Beginning June 13, 2004
State Board Acts on 3 Psychologists' Licenses
Week Beginning May 23, 2004
State Consumer Affairs Director Applauds Recent State SJC Ruling on Unwanted Solicitations
Week Beginning May 16, 2004
State Board Disciplines Four Real Estate Agents
Psychologist Agrees to 6-month Stayed Suspension and 18-month Probation