For Immediate Release - January 08, 2013

Massachusetts Cosmetology Board Announces Enforcement Actions

BOSTON - The Board of Registration of Cosmetologists today announced enforcement actions against the following individuals:

Pena E. Cesar, Jamaica Plain, MA:  By Final Decision, the Board revoked Cesar's license to operate his cosmetology shop, D'Milagros Beauty Salon, in Jamaica Plain.  During a routine inspection by the Board, an investigator discovered unsterilized tools in Cesar's shop and found that that he failed to post a copy of an employee's licenses on the premises.  Following multiple attempts to contact Cesar to resolve the allegations, the Board revoked his license.

Jaqueline R. Chhim, Lawrence, MA:  The Board entered into a consent agreement with Chhim, operator of Jaqueline USA Nails and Waxing in Lawrence, resolving allegations of unlicensed practice and unsanitary conditions at her shop.  During a routine shop inspection, Chhim was found to be operating without a shop license, improperly offering waxing services, and reusing unsterilized tools.  An inspector also found unsanitary conditions throughout the premises. Under the terms of the consent agreement, Chhim agreed to pay a $400 fine.

Ngoc Anh T. Ho, Wilmington, MA:  The Board entered into a consent agreement with Ho, the owner of Baystate Nails Skin Care in Wilmington, resolving allegations of unlicensed practice. During an inspection by a Board investigator, Ho was found to be offering manicuring services at her shop without a valid manicuring shop license and providing inadequate employee supervision. As part of the consent agreement, the Board assessed a $200 fine on Ho.

Phong Pham, Boston, MA:  By Final Decision, the Board revoked Pham's license to operate her cosmetology shop, Galaxy Nails in Boston. Pham was found to be operating the shop with an expired license and offering unlicensed waxing services without proper supervision.

The cosmetology profession includes hairdressers, manicurists, and aestheticians. All of these professionals work closely with the public and are regulated by the Board of Registration of Cosmetologists, which seeks to protect the health and safety of the public by maintaining high standards for the industry. The Board also sets the curricula requirements and regulates the schools which train candidates in these occupations. There are approximately 74,792 individuals, salons, and schools currently licensed to practice in the cosmetology profession in Massachusetts.

The Division of Professional Licensure (DPL) is a regulatory agency within the Office of Consumer Affairs and Business Regulation. The agency is responsible for ensuring regulatory compliance and the integrity of the licensing process for approximately 365,000 licensees in trades and professions under the jurisdiction of 31 boards of registration. DPL also licenses and regulates private occupational schools.

Consumers are urged to visit the DPL's website at  and select the "Check a Professional's License" link to determine whether a professional with whom they may do business is licensed and in good standing.  Follow DPL on Twitter @MassDPL.