For Immediate Release - October 16, 2015

Division Of Insurance Holds Home Insurance Listening Sessions

Invites comment on affordability, availability, sales, marketing and other topics

BOSTON - The Division of Insurance will launch a series of informational hearings on the marketing and sale of homeowners’ insurance policies in Massachusetts at the City Council Chambers of Lowell City Hall on Wednesday, October 21st at 2 pm. Five additional hearings will be held over the next two months.

The hearings will assist the Division in investigating the home insurance market in the state, including the availability and affordability of homeowners’ insurance, consumer experience with decisions to deny applications for coverage, and how consumers are notified of potential rate and coverage changes or coverage options. The public and the insurance industry are encouraged to make oral comments concerning these matters at the hearings, or to provide written comments via email to The Division may, after the conclusion of the hearings, issue a decision, create or require additional guidance for consumers and industry regarding rates and/or products, or take any other actions deemed necessary or appropriate with regard to the issues considered at the hearings.

Additional hearings will be held in Amherst, Barnstable, Boston, New Bedford and Worcester. Visit the Division’s website, for further information.

The Division of Insurance is a regulatory agency within the Office of Consumer Affairs and Business Regulation. Find the Division of Insurance online at, or on Twitter @MassDOI.

The Office of Consumer Affairs and Business Regulation is committed to protecting consumers through consumer advocacy and education, and also works to ensure that the businesses its agencies regulate treat all Massachusetts consumers fairly. Follow the Office at its blog, on Facebook and on Twitter @Mass_Consumer.