• Consumer University: Your Guide to Protecting Your Money In Today's Consumer Marketplace  file size 1MB
• Auto Document Fee Survey 
• Holiday Shoppers Don’t Stick to Budgets, Ignore Retailer Credit Offers 
• 18-65 Accounts Brochure 
• HIC February 2011 Survey Questions, Answers & Responses 
• Lemon Law Sticker Survey Results 
• 2009 Report on Data Breach Notifications
• 2007 DOI Annual Report  file size 1MB
• Most Who Shop Save on Auto Insurance
• Auto Insurance Study Group Report 
• 201 CMR 17.00 Standards for the Protection of Personal Information of Residents of the Commonwealth 
• Project Credit Smarts Presentation  file size 3MB
• Rate Filing of the Workers' Compensation Rating Bureau; Docket No. R2007-01 
• Annual Report 2007 
• Results of 2009 Restocking Fee Survey 
• Executive Summary: Results of the Survey of the Auto Insurance Market After One Year of Managed Competition
• Report of the Mortgage Summit Working Groups 
• DOS Annual Report 2007 
• DPL Annual Report 2006 
• Written Testimony of the Special Commission on Auto Body Rates  file size 1MB
• Results of Summer Travel Survey 
• 18-65 Survey Results 
• Results of 2010 Restocking Fee Survey 
• Government's Role in Broadband