By the Division of Banks

Mission

To ensure a sound, competitive, and accessible financial services environment throughout the Commonwealth.

Vision

If we accomplish our mission, we will have a financial services environment in which:

  • the public has confidence in its financial institutions;
  • consumers have the information they need to make wise financial choices; and
  • financial institutions can compete on a level playing field.

Values

We strive to demonstrate the following values:

  • Integrity;
  • Innovation; and
  • Excellence

Goals

Supervision & Regulatory Environment

Effectively supervise and examine the Division’s regulated entities through the application of a regulatory framework which ensures consumer protection while promoting a competitive industry.

Consumer Protection

Implement and enforce consumer protection laws and regulations while providing consumers the information they need to know their rights and make informed financial decisions.

Professional Staffing & Development

Recruit, develop, and retain professional, dedicated staff to provide effective oversight over the financial service industries of the Commonwealth.

Innovation & Effective Communication

Utilize innovative approaches and technology to communicate effectively internally and with the public.