The Personal Care Attendant Quality Home Care Workforce Council (Council) is an innovative governmental body, similar to those in several other states, which uses citizen engagement as an instrument for strengthening the Personal Care Attendant program. The Council consists of 9 members. Two members, the Secretary of Health and Human Services (or her designee) and the Director of the Office of Workforce Development (or his designee), are members of the administration. The remaining seven members are appointed by one of the Commonwealth's constitutional officers in the following manner:

  • The Governor appoints 1 member from a slate of 3 consumers recommended by the governor's special advisory commission on disability policy.
  • The auditor shall appoint:
    • 1 member from a slate of 3 consumers recommended by the developmental disabilities council.
    • 1 member from a slate of 3 consumers recommended by the Massachusetts office on disability, and
    • 1 member from a slate of 3 consumers recommended by the statewide independent living council.
  • The attorney general shall appoint:
    • 1 member from a slate of 3 consumers or consumer surrogates recommended by the Massachusetts home care association.
    • 1 member from a slate of 3 consumers or consumer surrogates recommended by the Massachusetts council on aging and
    • 1 member chosen at her discretion.

At all times a majority of Council members must be consumers of MassHealth PCA services. The Council is charged with insuring the quality of long-term, in-home, personal care by recruiting, training and stabilizing the work force of personal care attendants. More information on Council activities and projects are available on this website.