The letter below was written by a staff member from New England Rehabilitation Hospital to Karen Langley who manages the PCA referral directory for the Council.
First of all, I want to commend you on the work that you have done in putting together the new www.mass.gov/findpca program. I used it with one patient recently who would have gone to a Skilled Nursing Facility but who was discharge home instead, all because we were able to screen and interview 5 immediately available PCAs through the website.
I have another patient now with whom I am doing the same. So, thank you for your work on this important endeavor.
Rosanna Woodmansee , MS , CRC, LRC, CCM