RMV Telephone Center

To e-mail the Registry with a question or comment, please go to our Feedback page.

To reach the Telephone Center, call 617-351-4500. If you are in MA and are hearing impaired, call 1-877-RMV-TTDD (1-877-768-8833).

The Telephone Center is open Monday-Friday from 9:00 a.m. until 5:00 p.m. except holidays.
There are also more than 200 messages on policies and procedures available 24 hours a day.

A Telephone Center representative will be able to help you:
(items with an asterisk (*) can also be performed online)
  • Order replacement plates.
  • Book road test exams.
  • Order a Driving Record.
  • Pay certain reinstatements.
† Please Note: Driver's license renewals and special plate orders cannot be processed by telephone.
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