When can I withdraw money from my account?
Your money may be withdrawn when you:

• Reach age 70 1/2
• Separate from service
• Experience an unforeseeable emergency as defined by IRS guidelines
• Die (your designated beneficiary(ies) will receive your benefits)
• Have an account that does not exceed $5,000 and you have not made a contribution in the last 24 months.

What are my distribution options?
When you are eligible for a distribution, you may:

• Leave your money in the SMART Plan until required minimum distributions begin at age 70 ½.
• Rollover to another eligible retirement plan (i.e. 401(k), 403(b), 457, IRAs etc.).
• Receive your benefits using one of the Plan’s distribution options:
  • Complete withdrawal
  • Partial withdrawal
  • Automatic monthly, quarterly, semi-annual or annual withdrawals for a specific length of time or a specific amount.
  • Automatic required minimum distribution

How do I find out more about my distribution options?
Contact your local representative for assistance in understanding the Plan’s distribution options and determining which distribution option is best for you.

Once I choose a benefit payment option, can I make a change?
Yes, you can make a change. Call the SMART Plan Customer Service Center at 1-877-457-1900 to request paperwork.

When am I required to begin receiving distributions?
The IRS requires that distributions begin no later than April 1 following the calendar year in which you turn age 70½ or separate from service, whichever occurs later. If you fail to receive the minimum required distribution for any tax year, a 50% excise tax is imposed on the required amount that was not distributed on time. This rule is referred to as the IRS Minimum Required Distribution (MRD).

What happens to my money when I die?
Upon your death, benefits would be payable to your designated beneficiary(ies). Your beneficiary(ies) will need to contact the SMART Plan Customer Service Center at 1-877-457-1900 to discuss the various distribution options and apply for a distribution.

How do I make or change my beneficiary designation?
You can make or change your beneficiary designation through the Account Access portion of this Web site after you log in to your account. You may also complete the appropriate Beneficiary Designation form located here.

How do I apply for an unforeseeable emergency withdrawal?
Contact the SMART Plan Customer Service Center at 1-877-457-1900 to request paperwork. A customer service associate can answer questions you may have regarding your eligibility for a withdrawal.