Main Office, Boston

Western Region, Springfield


Directions to our Boston, MA office: 

Main Office
One Winter Street, 8th Floor
Boston, MA 02108
617-367-7770

Our normal Boston office hours are Monday through Friday between 7:45 a.m. and 5:00 p.m.

Normal walk-in counseling hours are are Monday through Friday between 10:00 a.m. and 3:00 p.m.

The Boston Office is located in the heart of the downtown Boston business district, or "Downtown Crossing" as it is called, at the corner of Winter and Washington Streets.  MSRB is located on the 8th floor of the Corner Mall building, directly across Washington Street from the former Filene's site and diagonally across Washington Street from Macy's (formerly Jordan Marsh). 

Only commercial vehicles are allowed in the center of Downtown crossing, including Winter Street, therefore we recommend that visitors to the One Winter Street office drive to an outlying train station and take public transportation whenever possible. If you need driving directions, see one of the online mapping services such as MapQuest, Google Maps,or Yahoo! Maps, etc.

Public Transportation - Taking the T

The closest stops on the MBTA are Downtown Crossing on the Red and Orange Lines, Park Street on the Green Line, and State on the Blue Line. The Silver Line and several bus routes also have stops nearby.

Orange and Red Lines: Take either the Red or Orange Line to the Downtown Crossing MBTA stop. The subway station is located across from the Corner Mall Building.

Green Line: Take the Green Line to the Park Street Station MBTA stop. The MSRB office is one block down Winter Street. You may also switch subway lines at Park Street and take the Red Line south one station to the Downtown Crossing MBTA stop which is located directly under the MSRB building.

Blue Line: Take the Blue Line to the State Street MBTA stop. The MSRB office is approximately four blocks down Washington Street. You may also switch subway lines at State Street and take the Orange Line south one station to the Downtown Crossing MBTA stop which is located directly under the MSRB/Corner Mall building.

Plan your trip with the MBTA trip planning tool and enter One Winter Street, Boston, 02108 as your end point.

Driving / Parking

Washington and Winter Streets are part of the downtown pedestrian mall and are closed to vehicle traffic. If you are driving, the closest parking garages are:

Pi Alley Garage - http://pialleygarage.com/pub/Maps - 275 Washington Street

Lafayette Garage - http://www.pilgrimparking.com/boston-parking-garages/lafayette-garage.htm - 1 Avenue de Lafayette

Pilgrim Parking, 101 Arch Street, http://www.pilgrimparking.com/boston-parking-garages/arch-street-garage.htm

Hyatt Regency, 2 Avenue de Lafayette, http://www.pilgrimparking.com/boston-parking-garages/hyatt-regency.htm

Metered parking spaces may also be available within walking distance.


Directions to our Springfield, MA office: 

Western Regional Office
436 Dwight Street, Room 109A
Springfield, MA 01103
413-730-6135

Our normal Springfield office hours are Monday through Friday between 8:00 a.m. and 5:00 p.m.

Normal walk-in counseling hours are are Monday through Friday between 10:00 a.m. and 3:00 p.m.

From the East (Boston)

  • Take the Mass Turnpike (I-90) West to Exit 6 "Springfield/I-291." 
  • After the toll, turn left at light onto I-291 and follow to the Dwight Street exit. Stay in the second lane from the left (road forks: take left fork). 
  • Turn left at the stop sign at the bottom of the ramp onto Dwight Street. 
  • Proceed three blocks under the railroad overpass.  
  • The MSRB office is located on the right corner in a five-story white limestone building.

From the West (Berkshires and New York)

  • Take the Mass Turnpike (I-90) East to Exit 4 "West Springfield/I-91 South." 
  • Follow I-91 South to Exit 8 "Ludlow/Boston" and merge onto I-291. 
  • Take exit 2A at top of the ramp and bear right slightly onto Chestnut Street. 
  • Proceed two blocks, then turn right onto Liberty Street. 
  • Turn left at the next traffic light onto Dwight Street and go under the railroad overpass.
  • The MSRB office is located on the right corner in a five-story white limestone building.

From the North (Northampton)

  • Take I-91 South to Exit 8 "Ludlow/Boston" and merge onto I-291. 
  • Take exit 2A at top of the ramp and bear right slightly onto Chestnut Street. 
  • Proceed two blocks, then turn right onto Liberty Street. 
  • Turn left at the next traffic light onto Dwight Street and go under the railroad overpass.
  • The MSRB office is located on the right corner in a five-story white limestone building.

From the South (Connecticut)

  • Take I-91 North to Exit 8 "Ludlow/Boston" and merge onto I-291. 
  • Take the Dwight Street exit. 
  • Turn right onto Dwight Street and proceed two blocks. 
  • Go under the railroad overpass. 
  • The MSRB office is located on the right corner in a five-story white limestone building.