Employer Support of the Guard and Reserve (ESGR) is a Department of Defense organization that seeks to develop and promote a culture in which all American employers support and value the military service of their employees by recognizing outstanding support, increasing awareness of the law and resolving conflicts through mediation.

Mediation

Trained ombudsmen provide information, consultation and mediation concerning USERRA (Uniformed Services Employment and Reemployment Rights Act) compliance. ESGR ombudsmen are neutral parties in resolving disputes between civilian employers and their employees serving in the Guard and Reserve. They work to resolve issues to the satisfaction of all parties.

Contact

Employer Support of the Guard and Reserve (ESGR)
4800 Mark Center Drive, Suite 03E35
Alexandria, VA 22350-1200
National Customer Service: (800) 336-4590
National Customer Service E-Mail: USERRA@osd.mil
www.esgr.mil

ESGR's Local Massachusetts Contacts

Christine Deveau 
Administrative Support Technician
Tel: (339) 202 - 4816
Email: Christine.L.Deveau.ctr@mail.mil

Karen J. Frias
Assistant Director (ADVET) / Investigator
Veterans’ Employment & Training Service (VETS)
U.S. Department of Labor 
19 Staniford St. 1st Floor Boston, Ma 02114
Tel: 617-626-6631 | Fax: 617-727-2330
Email: frias.karen.j@dol.gov

Anthony L. Laterza
Director, Massachusetts
Veterans’ Employment & Training Service (VETS)
U.S. Department of Labor | http://www.dol.gov/vets
19 Staniford St. 1st Floor Boston, Ma 02114
Tel: 617-626-6699
Email: Laterza.Anthony@dol.gov