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Child Care and Children's Resources
To find out if you are eligible for child care subsidies,
call
the Massachusetts Office of Child Care Services (617) 988-6600.
Or visit their Web site
Click here to download the PDF version of this list.
Jump to a subject by clicking below or scroll down the entire list.
Child Care | Special Needs | Child Abuse | General | Health/Medical | Child Support Issues
Child Care
Massachusetts Office of Child Care Services
State agency that monitors and licenses child care programs, reports of founded complaints against a provider and receives complaints; handles all aspects of child care services in Massachusetts
617-988-6600
800-345-0131
www.qualitychildcare.org
Use these agencies to find appropriate child care in your area:
Child Care Choices of Boston
Serving Boston, Chelsea, Brookline, Revere and Winthrop
617-542-KIDS (5437)
www.childcarechoicesofboston.org
Child Care Circuit
A nonprofit agency that assists parents in finding child care north east of Boston, MA.
800-660-2868
www2.childcarecircuit.org
Child Care Connection
Serving Central MA
508-757-1503
800-278-1503
Child Care Focus
Serving Hampshire County
413-582-4218
800-962-5511
Child Care Network of Cape Cod & the Islands
Serving The Cape and the Islands
508-778-9470 (Community Action Committee)
800-845-1999
888-530-2430 (Child Care Network)
Child Care Resource Center
Serving cities and towns west of Boston
617-547-1063 ext. 72
www.ccrcinc.org
Child Care Resources
508-798-8112, 800-952-9183 (Worcester)
800-660-6269, 978-343-7395 (Fitchburg)
Child Care Search
Serving parts of Middlesex County
978-897-6400
800-455-8326
Child Care Works
Serving New Bedford, Fall River, Taunton Areas
508-999-9930
800-338-1717
www.paceccw.org
Community Care For Kids
Serving South Shore Area
617-471-6473 ext. 105
800-637-2011
www.communitycareforkids.org
Franklin Athol Child Care Services (FACCS)
Serving Franklin County
413-774-2318
www.fcac.net
Home Health & Child Care Services
Serving Brockton, Attleboro and Surrounding Areas
508-588-6070 (Brockton)
www.hhcc.org
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New England Farm Workers' Council
A multi-faceted human services agency dedicated to improving quality of life for thousands of low-income persons, many of whom are Hispanic or Latino, with employment and family assistance social programs in Springfield, MA.
413-272-2200 (Springfield)
www.partnersforcommunity.org
Preschool Enrichment Team (P.E.T.)
Serves the Springfield, Greater Springfield and Hampden County Areas
413-736-3900
www.preschoolenrichmentteam.org
Resources for Child Care
Serves Berkshire County
877-443-7830 (Toll Free)
www.resourcesforchildcare.net
MA Dept. of Education Food Programs & Services
Provides training education and support services related to good nutrition for children; provides cash reimbursement for meals and snacks served to children when attending licensed or informal family child care
781-388-3300 ext. 498
www.doe.mass.edu/cnp
Head Start Bureau: Administration for Children & Families
Referrals to Head Start programs for children 3-5 yrs.
617-565-1128
http://www2.acf.dhhs.gov/programs/hsb/programs/ehs/ehs3.htm
BOSTnet: Build the Out of School Time Network
formerly Parents United for Childcare
Advocacy and referrals for childcare in Boston
617-720-1290
www.pucc.com
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Special Needs
Child Care Resource and Referral Network
Enhanced resource and referral services for families of children with disabilities looking for child care
800-345-0131
www.qualitychildcare.org
FAMILY TIES of Massachusetts
Provides support for families of children with special needs
800-905-TIES (8437)
Please leave your name, city or town, telephone number, and a brief message. Coordinators retrieve these messages twice a day, Monday through Friday, and will return your call as soon as possible.
www.massfamilyties.org
Federation for Children with Special Needs
Advocacy and service referrals for children with special needs and their parents or guardians
617-236-7210 (Boston)
508-798-0531 (Worcester Satellite Office)
413-323-0681 (Western MA Satellite Office)
800-331-0688 (Toll Free In MA)
617-482-2915 (TTY)
www.fcsn.org
Massachusetts Advocacy Center
Advocacy for children needing special education services
617-357-8431
www.volunteersolutions.org/boston/org/215444.htm
Massachusetts Department of Public Health: Division for Special Health Needs
Case management, support, and technical assistance to help parents of children with special health care needs to get services from public and private agencies
617-541-2860 (Greater Boston Region)
781-774-6604 (Metro West Region)
978-851-7261 (Northeast Region)
508-947-1231 (Southeast Region)
508-792-7880 (Central Region)
413-586-7525 (Western Region)
www.mass.gov/dph/fch/dshn.htm
If you think your child might have a special need, contact the Early Childhood Coordinator or Special Education Director of your local school system.
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Child Abuse
Child-At-Risk Hotline
To report child abuse; follow-up services include crisis intervention and emergency services, counseling, protective child care, parent aide services, substitute care and case management
800-792-5200 (24 hr) Department of Social Services (DSS)
800-479-6111 (Fitchburg)
800-922-8169 (Worcester)
Family Help in MASSACHUSETTS
Focus Adolescent (Teenager) Services
410-341-4342
877-FOCUS-AS (877-362-8727 Toll Free)
www.focusas.com
Childhelp USA: National Child Abuse Hotline
Nationwide hotline staffed w/ professional counselors
800-4-A-CHILD (1-800-422-4453) Available 24 hours a day
www.childhelpusa.org
Child Witness to Violence Project
Counseling for children who have witnessed violence, especially domestic violence
617-414-4244
www.childwitnesstoviolence.org
Child Protection Program at Children’s Hospital Boston
Provides treatment, counseling and referrals for sexually abused teens.
617-355-7979 (9am - 5pm, Monday-Friday)
www.child-protection.org
Massachusetts Children's Trust Fund (CTF)
Massachusetts Children’s Trust Fund (CTF) leads statewide efforts to prevent child abuse and neglect by supporting parents and strengthening families. As an umbrella organization, it funds, evaluates, and promotes the work of over 100 agencies that serve parents and children. Supported by state, federal and private funding, CTF invests in Massachusetts’ most precious resource - children and their families.
888-775-4-KIDS (888-775-45437 Toll Free)
www.mctf.org
Massachusetts Citizens for Children (MCC) Prevent Child Abuse Massachusetts
a non-profit statewide child advocacy organization, whose mission is to improve the lives of the state's most vulnerable children through advocacy by concerned citizens.
800-CHILDREN (800-244-53736 Toll Free 24 hr)
617-742-8555
www.masskids.org
Massachusetts Society for the Prevention of Cruelty to Children (MSPCC)
MSPCC is a private, nonprofit society with a legacy of strengthening families and preventing child abuse through essential child welfare and mental health treatment and effective public advocacy. MSPCC's comprehensive array of programs and services includes child abuse and intervention programs, mental health treatment, and adoption services that place the agency in a class by itself. Services are provided both in the home and through 25 community-based locations across the Commonwealth.
800-442-3035 (Toll Free 24 Hr)
617-587-1500
www.mspcc.org
Parental Stress Line -- A 24-hour hotline in Massachusetts
When the stress of parenting becomes too much, turn to the Parental Stress Line for support and guidance. A 24-hour hotline, the Parental Stress Line is staffed by trained volunteer telephone counselors who care and are concerned about the preservation of families.
1-800-632-8188 (24 Hr Toll Free)
Parent Resource List
The Home for Little Wanderers
The vision of The Home is to ensure the healthy emotional, mental, and social development of children at risk, their families, and communities. We do this through an integrated system of prevention, advocacy, research, and direct care services. The Home continues its tradition of providing critical prevention and intervention services.
888-HOME-321 or 617-267-3700
www.thehome.org
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General
FIRSTSteps (A MA Dept. of Public Health Program)
Referrals to home visiting programs for parenting education and support, child health and development screening, and other services
617-624-6060
http://www.mass.gov/dph/fch/index.htm
Girls and Boys Town National Hotline
The Girls and Boys Town National Hotline is a 24-hour crisis, resource and referral line. Accredited by the American Association of Suicidology, our Hotline is staffed by trained counselors who can respond to your questions every day of the week, 365 days a year. Over the past decade, more than 5 million callers have found help at the end of the line.
1-800-448-3000 (24 hr)
TDD 1-800-448-1833
www.girlsandboystown.org
Elderly Services & Grandparents Raising Grandchildren
A valuable resource for finding information about elderly services.
617-727-7750
1-800 AGE INFO. (1-800-243-4636)
TDD/TTY 1-800-872-0166
www.800ageinfo.com
Massachusetts Department of Education - Early Learning Services
Information on early childhood programs
781-388-6364
www.doe.mass.edu
Open Door Society (ODS) Adoption Community of New England
Support for adoptive families and for people who want to learn about adoption
(800) 93-ADOPT or (800) 932-3678
http://odsacone.org/
Parents Helping Parents
State program providing emergency counseling to parents who need support. PHP's mission is to promote and support healthy parent/child relationships and break the cycle of child abuse through peer-led, professionally facilitated mutual help groups which provide a nurturing, non-judgmental environment in which to improve family relationships.
617-267-8077
800-882-1250
www.parentshelpingparents.org
The Parent Line
Offers recorded messages on parenting-related issues including pregnancy, child development and behavior, health, mental health, and school issues.
617-421-1789
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Health/Medical
American Academy of Pediatrics - MA Chapter
Information about child health issues
781-895-9852
www.aap.org
www.mcaap.org (Massachusetts' Chapter)
The Children's Medical Security Plan (CMSP)
a health insurance program that provides children and adolescents with access to primary care and preventive services. Designed for children and teens who do not have health care coverage. The Department of Public Health contracts with UNICARE a managed care company, to administer the plan. Eligible: Any child age 18 or younger who lives in MA, is currently uninsured for primary or preventive health care, and is not eligible for primary or preventive health care through MassHealth. The cost of coverage is based on a family's size and household income.
800-909-2677 CMSP Service Center
800-882-1435 (Dept of Public Health-Division for Special Health Needs)
www.cmspkids.com
CommonHealth
Health insurance for working disabled adults and children under 18.
800-841-2900
800-608-3300 (TTY)
Sidney Borum Jr. Health Center
Affiliated with Beth Israel Deaconess Medical Center, the Sidney Borum Jr. Health Center specializes in providing comprehensive primary medical care, mental health counseling and substance abuse treatment to adolescents and young adults 13-40, including many homeless, gay, lesbian, bisexual and transgender young adults, as well as young people without insurance.
617-457-8140 Boston
www.jri.com
Massachusetts Center for Sudden Infant Death Syndrome (SIDS) Hotline
Information and counseling about SIDS
800-641-SIDS (24 hr)
Massachusetts Immunization Program
Information about immunizations & where to get shots
617-983-6800
WIC (Women, Infants and Children) Program
WIC is a nutrition program that provides nutrition and health education, healthy food and other services free of charge to Massachusetts families who qualify. To apply for WIC, call
1-800-WIC-1007
www.mass.gov/dph
Child Support Issues
Massachusetts Child Support Bureau
Helps custodial parents with establishing paternity and obtaining child support
800-332-2733
www.state.ma.us/cse
Compiled Spring 2005
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