Consistent with Joint Standing Order 1-21 of the Boston Municipal Court Department and District Court Department (Joint Standing Order 1-21) summary process matters shall proceed as follows:
a) summary process hearings, apart from trials, shall be presumptively virtual unless a party requests, and the court orders, that the hearing be conducted in-person; and
b) all summary process trials shall be in-person unless a motion for virtual appearance pursuant to Section VII of Joint Standing Order 1-21 has been allowed.
In cases with one or more self-represented litigants (SRLs) where a court is scheduling a videoconference, courts will recognize the possibility that SRLs may have limited access to the technology needed to conduct videoconferences or limited experience with it, and will either assist the SRL in being able to conduct a videoconference or offer an alternative to videoconferencing for the hearing.