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Massachusetts has a statute that specifically enables the Attorney General and consumers to take legal action against unfair or deceptive conduct in the marketplace, called Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A.
If you are not satisfied with a product or a service that you received, there may be ways for you to resolve your issue.
We keep these consumer rights in mind when making decisions and working to improve consumer rights and protections.
If you are unable to resolve your complaint through self-help or local consumer group mediation, you may wish to use Small Claims Court.
Selecting a reliable mechanic, knowing your rights, and asserting your rights.
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