Commonwealth of Massachusetts
Executive Office of Health and Human Services
Division of Medical Assistance
600 Washington Street
Boston, MA  02111

MassHealth
All Provider Bulletin 106
November 1999

TO:      All Providers Participating in MassHealth

FROM:      Mark E. Reynolds, Acting Commissioner

RE:      BILLING FOR MISSED APPOINTMENTS

Notification                        The federal Health Care Financing Administration (HCFA) has informed the Division of HCFA's position that Medicaid providers are not permitted to bill Medicaid recipients who miss scheduled appointments. The purpose of this provider bulletin is to inform you of HCFA's policy.

Providers also are reminded that the Division may not be billed for missed appointments (see 130 CMR 450.235(A)).

Thank you for your attention to this matter.

Questions                         If you have any questions, please contact the Unisys Provider Services
Department at (617) 628-4141 or 1-800-325-5231.