Massachusetts Assisted Living Ombudsman Contact List

Assisted Living Ombudsmen work with residents to resolve concerns about their quality of life and care within the Assisted Living Residence.	Ombudsmen work to ensure resident rights are respected.	To speak to an Assisted Living Ombudsman, contact the State Long-Term Care Ombudsman Office at 617-222-7495 or use the chart below to find the location of a facility, and call the agency listed.

City/Town	Agency	Ombudsman Tele #	
Acton	Springwell	617-926-4100	
Agawam	Greater Springfield Senior Services	413-781-8800	
Amesbury	AgeSpan	978-651-3063	
Amherst	Greater Springfield Senior Services	413-781-8800	
Andover	AgeSpan	978-651-3063	
Arlington	Springwell	617-926-4100	
Ashland	Springwell	617-926-4100	
Attleboro	Old Colony Planning Council	774-539-2997 	
Auburn	Greater Springfield Senior Services	413-781-8800	
Ayer	Greater Springfield Senior Services	413-781-8800	
Belchertown	Greater Springfield Senior Services	413-781-8800	
Beverly	Seniorcare	978-281-1750	
Billerica	AgeSpan	978-651-3063	
Blackstone	Greater Springfield Senior Services	413-781-8800	
Boston-Back Bay	Springwell	617-926-4100	
Boston-Brighton	Springwell	617-926-4100	
Boston-Charlestown	Springwell	617-926-4100	
Boston-Dorchester	Springwell	617-926-4100	
Boston-Jamaica Plain	Springwell	617-926-4100	
Boston-Mission Hill	Springwell	617-926-4100	
Boston-Roxbury	Springwell	617-926-4100	
Boston-South Boston	Springwell	617-926-4100	
Boston-West Roxbury	Springwell	617-926-4100	
Bourne	Old Colony Planning Council	774-539-2997 	
Braintree	Old Colony Planning Council	774-539-2997	
Brewster	Old Colony Planning Council	774-539-2997 	
Brockton	Old Colony Planning Council	774-539-2997 	
Brookline	Springwell	617-926-4100	
Brookline-Chestnut Hill	Springwell	617-926-4100	
Burlington	Springwell	617-926-4100	
Buzzards Bay	Old Colony Planning Council	774-539-2997 	
Cambridge	AgeSpan	978-651-3063	
Canton	Old Colony Planning Council	774-539-2997 	

Centerville	Old Colony Planning Council	774-539-2997 	
Charlton	Greater Springfield Senior Services	413-781-8800	
Chatham	Old Colony Planning Council	774-539-2997 	
Chelmsford	AgeSpan	978-651-3063	
Chelsea	AgeSpan	978-651-3063	
Chicopee	Greater Springfield Senior Services	413-781-8800	
Clinton	Greater Springfield Senior Services	413-781-8800	
Cohasset	Old Colony Planning Council	774-539-2997 	
Concord	Springwell	617-926-4100	
Dalton	Greater Springfield Senior Services	413-781-8800	
Danvers	AgeSpan	978-651-3063	
Dartmouth	Old Colony Planning Council	774-539-2997 	
Dedham	Old Colony Planning Council	774-539-2997 	
Dracut	AgeSpan	978-651-3063	
Duxbury	Old Colony Planning Council	774-539-2997 	
East Longmeadow	Greater Springfield Senior Services	413-781-8800	
Easton	Old Colony Planning Council	774-539-2997 	
Fairhaven	Old Colony Planning Council	774-539-2997 	
Fall River	Old Colony Planning Council	774-539-2997 	
Falmouth	Old Colony Planning Council	774-539-2997 	
Fitchburg	Greater Springfield Senior Services	413-781-8800	
Framingham	Springwell	617-926-4100	
Franklin	Greater Springfield Senior Services	413-781-8800	
Gardner	Greater Springfield Senior Services	413-781-8800	
Greenfield	Greater Springfield Senior Services	413-781-8800	
Groton	Greater Springfield Senior Services	413-781-8800	
Hanover	Old Colony Planning Council	774-539-2997 	
Hanson	Old Colony Planning Council	774-539-2997 	
Haverhill	AgeSpan	978-651-3063	
Hingham	Springwell	617-926-4100	
Holyoke	Greater Springfield Senior Services	413-781-8800	
Hopedale	Greater Springfield Senior Services	413-781-8800	
Hopkinton	Springwell	617-926-4100	
Hudson	Springwell	617-926-4100	
Hyannis	Old Colony Planning Council	774-539-2997 	
Ipswich	Seniorcare	978-281-1750	
Kingston	Old Colony Planning Council	774-539-2997 	
Lancaster	Greater Springfield Senior Services	413-781-8800	
Lanesboro	Greater Springfield Senior Services	413-781-8800	
Lawrence	AgeSpan	978-651-3063	
Lee	Greater Springfield Senior Services	413-781-8800	
Leeds	Greater Springfield Senior Services	413-781-8800	

Lenox	Greater Springfield Senior Services	413-781-8800	
Leominster	Greater Springfield Senior Services	413-781-8800	
Lexington	Springwell	617-926-4100	
Lincoln	Springwell	617-926-4100	
Longmeadow	Greater Springfield Senior Services	413-781-8800	
Lowell	AgeSpan	978-651-3063	
Ludlow	Greater Springfield Senior Services	413-781-8800	
Lynnfield	AgeSpan	978-651-3063	
Malden	AgeSpan	978-651-3063	
Mansfield	Old Colony Planning Council	774-539-2997 	
Marlborough	Springwell	617-926-4100	
Marshfield	Old Colony Planning Council	774-539-2997 	
Martha's Vineyard	Old Colony Planning Council	774-539-2997 	
Mashpee	Old Colony Planning Council	774-539-2997 	
Medway	Greater Springfield Senior Services	413-781-8800	
Melrose	AgeSpan	978-651-3063	
Methuen	AgeSpan	978-651-3063	
Milford	Greater Springfield Senior Services	413-781-8800	
Milton	Old Colony Planning Council	774-539-2997 	
Nantucket	Old Colony Planning Council	774-539-2997 	
Natick	Springwell	617-926-4100	
Needham	Springwell	617-926-4100	
New Bedford	Old Colony Planning Council	774-539-2997 	
Newburyport	AgeSpan	978-651-3063	
Newton	Springwell	617-926-4100	
North Andover	AgeSpan	978-651-3063	
North Attleboro	Old Colony Planning Council	774-539-2997 	
North Chelmsford	AgeSpan	978-651-3063	
Northampton	Greater Springfield Senior Services	413-781-8800	
Northborough	Springwell	617-926-4100	
Northbridge	Greater Springfield Senior Services	413-781-8800	
Norton	Old Colony Planning Council	774-539-2997 	
Norwell	Old Colony Planning Council	774-539-2997 	
Norwood	Old Colony Planning Council	774-539-2997 	
Peabody	AgeSpan	978-651-3063	
Pembroke	Old Colony Planning Council	774-539-2997 	
Pittsfield	Greater Springfield Senior Services	413-781-8800	
Plymouth	Old Colony Planning Council	774-539-2997 	
Pocasset	Old Colony Planning Council	774-539-2997 	
Quincy	Old Colony Planning Council	774-539-2997 	
Raynham	Old Colony Planning Council	774-539-2997 	
Reading	AgeSpan	978-651-3063	

Revere	AgeSpan	978-651-3063	
Salem	AgeSpan	978-651-3063	
Salisbury	AgeSpan	978-651-3063	
Sandwich	Old Colony Planning Council	774-539-2997 	
Saugus	AgeSpan	978-651-3063	
Sharon	Old Colony Planning Council	774-539-2997 	
Shrewsbury	Greater Springfield Senior Services	413-781-8800	
Somerset	Old Colony Planning Council	774-539-2997 	
Somerville	AgeSpan	978-651-3063	
South Hadley	Greater Springfield Senior Services	413-781-8800	
Southwick	Greater Springfield Senior Services	413-781-8800	
Springfield	Greater Springfield Senior Services	413-781-8800	
Stoneham	AgeSpan	978-651-3063	
Stoughton	Old Colony Planning Council	774-539-2997 	
Sudbury	Springwell	617-926-4100	
Swampscott	AgeSpan	978-651-3063	
Swansea	Old Colony Planning Council	774-539-2997 	
Taunton	Old Colony Planning Council	774-539-2997 	
Tewksbury	AgeSpan	978-651-3063	
Wakefield	AgeSpan	978-651-3063	
Walpole	Old Colony Planning Council	774-539-2997 	
Waltham	Springwell	617-926-4100	
Ware	Greater Springfield Senior Services	413-781-8800	
Wareham	Old Colony Planning Council	774-539-2997 	
Watertown	Springwell	617-926-4100	
Wayland	Springwell	617-926-4100	
Webster	Greater Springfield Senior Services	413-781-8800	
Wellesley	Springwell	617-926-4100	
West Groton	Greater Springfield Senior Services	413-781-8800	
Westborough	Springwell	617-926-4100	
Westfield	Greater Springfield Senior Services	413-781-8800	
Westford	AgeSpan	978-651-3063	
Weston	Springwell	617-926-4100	
Westwood	Old Colony Planning Council	774-539-2997 	
Weymouth	Springwell	617-926-4100	
Wilbraham	Greater Springfield Senior Services	413-781-8800	
Wilmington	Springwell	617-926-4100	
Winchendon	Greater Springfield Senior Services	413-781-8800	
Winchester	Springwell	617-926-4100	
Winthrop	AgeSpan	978-651-3063	
Woburn	Springwell	617-926-4100	
Worcester	Greater Springfield Senior Services	413-781-8800	

Wrentham	Old Colony Planning Council	774-539-2997 	
Yarmouth	Old Colony Planning Council	774-539-2997