Title: Massachusetts Long Term Care Ombudsman Program Contact List
Author: EHS
Last saved by: Burns, Melinda (ELD)

Massachusetts Assisted Living Ombudsman Contact List

Assisted Living Ombudsmen work with residents to resolve concerns about their quality of life and care within the Assisted Living Residence.	Ombudsmen work to ensure resident rights are respected.	To speak to an Assisted Living Ombudsman, contact the State Long-Term Care Ombudsman Office at 617-222-7495 or use the chart below to find the location of a facility, and call the agency listed.

City/Town | Agency | Ombudsman Tele #
Acton | Springwell | 617-926-4100
Agawam | Greater Springfield Senior Services | 413-781-8800
Amesbury | AgeSpan | 978-651-3063
Amherst | Greater Springfield Senior Services | 413-781-8800
Andover | AgeSpan | 978-651-3063
Arlington | Springwell | 617-926-4100
Ashland | Springwell | 617-926-4100
Attleboro | Old Colony Planning Council | 508-583-1833
Auburn | Greater Springfield Senior Services | 413-781-8800
Ayer | Greater Springfield Senior Services | 413-781-8800
Belchertown | Greater Springfield Senior Services | 413-781-8800
Beverly | AgeSpan | 978-651-3063
Billerica | AgeSpan | 978-651-3063
Blackstone | Greater Springfield Senior Services | 413-781-8800
Boston-Back Bay | Springwell | 617-926-4100
Boston-Brighton | Springwell | 617-926-4100
Boston-Charlestown | Springwell | 617-926-4100
Boston-Dorchester | Springwell | 617-926-4100
Boston-Jamaica Plain | Springwell | 617-926-4100
Boston-Mission Hill | Springwell | 617-926-4100
Boston-Roxbury | Springwell | 617-926-4100
Boston-South Boston | Springwell | 617-926-4100
Boston-West Roxbury | Springwell | 617-926-4100
Bourne | Old Colony Planning Council | 508-583-1833
Braintree | Old Colony Planning Council | 617-926-4100
Brewster | Old Colony Planning Council | 508-583-1833
Brockton | Old Colony Planning Council | 508-583-1833
Brookline | Springwell | 617-926-4100
Brookline-Chestnut Hill | Springwell | 617-926-4100
Burlington | Springwell | 617-926-4100
Buzzards Bay | Old Colony Planning Council | 508-583-1833
Cambridge | AgeSpan | 978-651-3063
Canton | Old Colony Planning Council | 508-583-1833

Centerville | Old Colony Planning Council | 508-583-1833
Charlton | Greater Springfield Senior Services | 413-781-8800
Chatham | Old Colony Planning Council | 508-583-1833
Chelmsford | AgeSpan | 978-651-3063
Chelsea | AgeSpan | 978-651-3063
Chicopee | Greater Springfield Senior Services | 413-781-8800
Clinton | Greater Springfield Senior Services | 413-781-8800
Cohasset | Old Colony Planning Council | 508-583-1833
Concord | Springwell | 617-926-4100
Dalton | Greater Springfield Senior Services | 413-781-8800
Danvers | AgeSpan | 978-651-3063
Dartmouth | Old Colony Planning Council | 508-583-1833
Dedham | Old Colony Planning Council | 508-583-1833
Dracut | AgeSpan | 978-651-3063
Duxbury | Old Colony Planning Council | 508-583-1833
East Longmeadow | Greater Springfield Senior Services | 413-781-8800
Easton | Old Colony Planning Council | 508-583-1833
Fairhaven | Old Colony Planning Council | 508-583-1833
Fall River | Old Colony Planning Council | 508-583-1833
Falmouth | Old Colony Planning Council | 508-583-1833
Fitchburg | Greater Springfield Senior Services | 413-781-8800
Framingham | Springwell | 617-926-4100
Franklin | Greater Springfield Senior Services | 413-781-8800
Gardner | Greater Springfield Senior Services | 413-781-8800
Greenfield | Greater Springfield Senior Services | 413-781-8800
Groton | Greater Springfield Senior Services | 413-781-8800
Hanover | Old Colony Planning Council | 508-583-1833
Hanson | Old Colony Planning Council | 508-583-1833
Haverhill | AgeSpan | 978-651-3063
Hingham | Springwell | 617-926-4100
Holyoke | Greater Springfield Senior Services | 413-781-8800
Hopedale | Greater Springfield Senior Services | 413-781-8800
Hopkinton | Springwell | 617-926-4100
Hudson | Springwell | 617-926-4100
Hyannis | Old Colony Planning Council | 508-583-1833
Ipswich | AgeSpan | 978-651-3063
Kingston | Old Colony Planning Council | 508-583-1833
Lancaster | Greater Springfield Senior Services | 413-781-8800
Lanesboro | Greater Springfield Senior Services | 413-781-8800
Lawrence | AgeSpan | 978-651-3063
Lee | Greater Springfield Senior Services | 413-781-8800
Leeds | Greater Springfield Senior Services | 413-781-8800

Lenox | Greater Springfield Senior Services | 413-781-8800
Leominster | Greater Springfield Senior Services | 413-781-8800
Lexington | Springwell | 617-926-4100
Lincoln | Springwell | 617-926-4100
Longmeadow | Greater Springfield Senior Services | 413-781-8800
Lowell | AgeSpan | 978-651-3063
Ludlow | Greater Springfield Senior Services | 413-781-8800
Lynnfield | AgeSpan | 978-651-3063
Malden | AgeSpan | 978-651-3063
Mansfield | Old Colony Planning Council | 508-583-1833
Marlborough | Springwell | 617-926-4100
Marshfield | Old Colony Planning Council | 508-583-1833
Martha's Vineyard | Old Colony Planning Council | 508-583-1833
Mashpee | Old Colony Planning Council | 508-583-1833
Medway | Greater Springfield Senior Services | 413-781-8800
Melrose | AgeSpan | 978-651-3063
Methuen | AgeSpan | 978-651-3063
Milford | Greater Springfield Senior Services | 413-781-8800
Milton | Old Colony Planning Council | 508-583-1833
Nantucket | Old Colony Planning Council | 508-583-1833
Natick | Springwell | 617-926-4100
Needham | Springwell | 617-926-4100
New Bedford | Old Colony Planning Council | 508-583-1833
Newburyport | AgeSpan | 978-651-3063
Newton | Springwell | 617-926-4100
North Andover | AgeSpan | 978-651-3063
North Attleboro | Old Colony Planning Council | 508-583-1833
North Chelmsford | AgeSpan | 978-651-3063
Northampton | Greater Springfield Senior Services | 413-781-8800
Northborough | Springwell | 617-926-4100
Northbridge | Greater Springfield Senior Services | 413-781-8800
Norton | Old Colony Planning Council | 508-583-1833
Norwell | Old Colony Planning Council | 508-583-1833
Norwood | Old Colony Planning Council | 508-583-1833
Peabody | AgeSpan | 978-651-3063
Pembroke | Old Colony Planning Council | 508-583-1833
Pittsfield | Greater Springfield Senior Services | 413-781-8800
Plymouth | Old Colony Planning Council | 508-583-1833
Pocasset | Old Colony Planning Council | 508-583-1833
Quincy | Old Colony Planning Council | 508-583-1833
Raynham | Old Colony Planning Council | 508-583-1833
Reading | AgeSpan | 978-651-3063

Revere | AgeSpan | 978-651-3063
Salem | AgeSpan | 978-651-3063
Salisbury | AgeSpan | 978-651-3063
Sandwich | Old Colony Planning Council | 508-583-1833
Saugus | AgeSpan | 978-651-3063
Sharon | Old Colony Planning Council | 508-583-1833
Shrewsbury | Greater Springfield Senior Services | 413-781-8800
Somerset | Old Colony Planning Council | 508-583-1833
Somerville | AgeSpan | 978-651-3063
South Hadley | Greater Springfield Senior Services | 413-781-8800
Southwick | Greater Springfield Senior Services | 413-781-8800
Springfield | Greater Springfield Senior Services | 413-781-8800
Stoneham | AgeSpan | 978-651-3063
Stoughton | Old Colony Planning Council | 508-583-1833
Sudbury | Springwell | 617-926-4100
Swampscott | AgeSpan | 978-651-3063
Swansea | Old Colony Planning Council | 508-583-1833
Taunton | Old Colony Planning Council | 508-583-1833
Tewksbury | AgeSpan | 978-651-3063
Wakefield | AgeSpan | 978-651-3063
Walpole | Old Colony Planning Council | 508-583-1833
Waltham | Springwell | 617-926-4100
Ware | Greater Springfield Senior Services | 413-781-8800
Wareham | Old Colony Planning Council | 508-583-1833
Watertown | Springwell | 617-926-4100
Wayland | Springwell | 617-926-4100
Webster | Greater Springfield Senior Services | 413-781-8800
Wellesley | Springwell | 617-926-4100
West Groton | Greater Springfield Senior Services | 413-781-8800
Westborough | Springwell | 617-926-4100
Westfield | Greater Springfield Senior Services | 413-781-8800
Westford | AgeSpan | 978-651-3063
Weston | Springwell | 617-926-4100
Westwood | Old Colony Planning Council | 508-583-1833
Weymouth | Springwell | 617-926-4100
Wilbraham | Greater Springfield Senior Services | 413-781-8800
Wilmington | Springwell | 617-926-4100
Winchendon | Greater Springfield Senior Services | 413-781-8800
Winchester | Springwell | 617-926-4100
Winthrop | AgeSpan | 978-651-3063
Woburn | Springwell | 617-926-4100
Worcester | Greater Springfield Senior Services | 413-781-8800

Wrentham | Old Colony Planning Council | 508-583-1833
Yarmouth | Old Colony Planning Council | 508-583-1833