massachusetts Human Resources Division (HRD)

DEPARTMENTAL PROMOTIONAL EXAMINATION
FIRE CAPTAIN, SELECT DEPARTMENTS*
*For complete listing of participating Departments, see page 6 of this announcement.

Examination Date:  November 19, 2011

ELIGIBILITY: To be eligible for this examination you must (1) be an employee in the Fire Department for which the examination is given with permanent civil service status in the specified eligible title(s) on the date of the examination; and (2) have served in the force at least one year since your name was first certified in the eligible title(s), regardless of whether that certification resulted in your appointment to the eligible title(s).  Time spent pursuant to a temporary appointment in the title of Fire Captain will not interrupt the service period in your permanent position. See eligible title(s) listed on page 6 of this announcement.

NOTE: Pursuant to the provisions of MGL Ch. 31 § 59, if less than four applications are received from eligible applicants, as defined above, this examination will be postponed.

SALARY:  Questions regarding salary should be directed to the Appointing Authority. 

DUTIES:  Under the general supervision of a fire officer of a higher grade, carries out the following tasks:  Size-up:  Evaluates the incident scene to determine initial, as well as subsequent actions to be taken, as a fire or other emergency incident progresses; inspects scene noting such factors as type of structure, wind conditions, temperature, and water availability; determines conditions at scene by observing, smelling, or listening for smoke, flames, leaks, spills, building condition, and other factors; physically evaluates scene; based on size-up, determines tactical priorities and strategy , chooses equipment needed to accomplish strategic objectives and directs that tactical operations be carried out to accomplish such objectives.  On-Scene Communication:  Communicates, both while en route and at an emergency scene, to ensure proper coordination of apparatus and personnel; while en route to incidents, communicates and coordinates actions with other fire companies; upon arrival at the scene, receives information regarding the assignment of personnel and apparatus from the officer in command; contacts fire alarm office to report conditions, request additional resources, and update personal assignment/status; communicates with other fire personnel at the scene about progress, conditions, resource needs, and size-up and relays orders from superiors to subordinate members.  On-Scene Resource Allocation and Coordination:  Evaluates resource needs and assigns personnel, resources, and equipment to various functions and positions at the emergency scene; assumes command of emergency scenes as appropriate; calls in specialized units (e.g., HAZMAT), as appropriate; directs the movement and location of equipment and apparatus at the scene; assigns fire personnel to perform specific tasks at the emergency scene (for example, laying supply lines, raising ladders, evacuating civilians, treating injured victims, etc.); and directs that necessary safety precautions be taken.  Performance Evaluation:  Observes subordinate performance to identify strengths and weaknesses and assess training needs and conducts informal or formal counseling sessions with subordinates to discuss performance; conducts post-incident critiques and questions subordinates on operations.  Training Delivery:  Ensures that all subordinate personnel are properly trained to carry out their assigned duties by planning, developing, conducting, and evaluating training sessions and drills; informally trains fire service personnel in apparatus operations, equipment use, EMS procedures, and other routine duties.  Internal Inspections:  Inspects/observes the inspection of personal gear, equipment, apparatus, and station facilities to ensure proper and safe operation and takes steps to ensure that observed deficiencies are corrected and necessary maintenance is performed; observes or is advised of deficiencies; and performs related duties as required.

EXAMINATION SUBJECTS:  The written examination will be designed to test, where practicable, the following knowledges, abilities and skills that have been established as qualifications for the position: 1. Knowledge of the chemistry and physics of fire, including the science of fire, fire conditions, fire development/spread of heat and smoke, and extension of fire; 2. Knowledge of fireground operations/fire suppression, including size up, engine company operations, ladder company operations, search and rescue, forcible entry, ventilation, hydraulics, water supply/pump and hose operations, firefighter safety and survival, incident scene management and communications, and post-incident activities; 3. Knowledge of special operations, including multi-unit emergency scene operations, criminal/terrorist use of chemical/biological/radiological weapons, and pre and post detonation of an explosive device; 4. Knowledge of building design, construction, and materials, including concepts of construction/methods and materials of construction, building codes, ordinary construction and wood frame construction, non-combustible construction and fire-resistive construction, features of fire protection and other building design details, and structure collapse; 5. Knowledge of fire prevention, including building inspection, common and special fire hazards, pre-incident planning, and community relations/public fire education; 6. Knowledge of fire protection, including portable extinguishers, fixed extinguishing systems (i.e., sprinklers, standpipes), and alarm systems; 7. Knowledge of hazardous materials, including isolation and evacuation/safety precautions, hazard classification system, hazardous materials at the fire scene, response to non-fire emergencies, protective actions, and protective clothing and decontamination; 8. Knowledge of legal considerations, including laws relating to the fire service and ethical considerations; and 9. Knowledge of supervision, including interpersonal communication, leadership and motivation, decision making, training and team building, performance evaluation and discipline, quality of fire service, and workplace safety and wellness.
EXAMINATION WEIGHTS:  Applicants must get a passing mark on each of the weighted components in order to receive an overall (general average) examination score. See weighted components listed on page 6 of this announcement.

CREDIT FOR EDUCATION AND EXPERIENCE: Pursuant to the provisions of MGL Ch. 31, § 22, individuals may be granted credit for education and experience in the eligible title(s) identified in this announcement. At the examination, a red and white scannable Rating Sheet will be distributed.  You will be asked to complete this Rating Sheet to claim education and experience credit and to provide full documentation supporting your claims.  This Rating Sheet must be submitted by applicants at the examination site. Any subsequent adjustments to claims must be made in writing and, along with supporting documentation, must be postmarked within 7 calendar days of the written examination.  Information on how to complete the Rating Sheet is posted approximately two weeks prior to the examination at www.mass.gov/hrd/examforms. If you have multiple conferred degrees and have applied the same course credits from one degree to another, HRD will grant you full education and experience points for one degree, but will prorate the points for your additional degrees(s) to account for any course overlap.  Once you receive your examination mark, you will have seventeen calendar days from the mailing of your mark to appeal in writing your Education and Experience score. 

Examination Forms for this examination will be available after October 31, 2011. You must download a copy of the education and experience rating worksheet, the instructions for preparing the worksheet, and a copy of the employment verification form for the examination from the website address given above. If you cannot download or print these documents, please contact the Civil Service Unit via the contact information listed on page 3.

APPLICATION: All applications must be received by midnight October 17, 2011, and accompanied by an examination-processing fee of $250. You may apply online for this examination, using a Visa or Mastercard, at https://www.csexam.hrd.state.ma.us/hrd/. A confirmation number for each successful transaction will be issued. You may also obtain a paper application form, and file it along with the examination-processing fee (or fee waiver form) in person at or by mail to HRD (see address and business hours on page 3). If you mail your application, send all correspondence by certified mail with "return receipt requested," if possible. 

FEE WAIVER:  The examination fee may be waived for candidates receiving certain state or federal public assistance, unemployment insurance, or workers' compensation. Fee waiver forms are available from and must be filed at the address on page 3, and may also be downloaded from the Applicant Forms section of our website (www.mass.gov/civilservice).  Waiver forms must be accompanied by proof of eligibility, for the subject time period, in the form of signed and dated receipts, check stubs and/or other documentation from the agency providing assistance. You must file a paper application form, and fill in item #16 on the application.

TESTING ACCOMMODATIONS FOR PEOPLE WITH DISABILITIES:  If you need special testing accommodations due to a documented impairment such as a hearing, learning, physical, mental or visual disability, fill in item #15 on the paper application form, or click the corresponding circle in the online application. You must also submit a letter of support from a qualified professional detailing what type of accommodation you require at the exam site. Without such a letter, we cannot guarantee that we will be able to grant your accommodation. This information is requested only to provide reasonable accommodation for exams, and will not be used for any other purposes. 

CURRENT MILITARY PERSONNEL:  ALL military personnel who, in connection with current service, have military orders that indicate their unavailability due to military service on November 19, 2011, should contact HRD to request a make-up examination. To request a make-up, file an application and processing fee and request such accommodation in writing, with a copy of your military orders attached. Please include in your request your e-mail address, daytime base phone number and/or name and phone number of a friend or family member with whom you have regular contact and entrust with your personal communication.

NO MAKE-UP EXAMINATION:  With the exception of current military personnel as described above, no candidate has a right to a make-up examination due to personal or professional conflicts on the testing date. Candidates are advised to consider this BEFORE applying for the examination. If you file an exam application by the application deadline, but are unable to appear for the exam on November 19, 2011, due to an emergency or unanticipated hardship, you may request a make-up examination by filing a written request with verifiable documentation to HRD no later than 7 calendar days from the original written examination date.  HRD reserves the right to approve or deny your request.  HRD may require an additional examination-processing fee upon approval of your request.

NOTICE TO APPEAR: Notices to Appear to the assigned examination site will be mailed to candidates for this examination after November 7, 2011. For instructions on how to obtain a duplicate Notice to Appear, please visit our website at www.mass.gov/civilservice. 

PRIVATE SCHOOL OR SERVICE:  HRD does not recommend or endorse any private school, service, or publisher offering preparation and/or publications for examinations and is not responsible for their advertising claims.

IDENTIFICATION AT THE EXAMINATION SITE: At the examination site, applicants must present current and valid photo identification with signature (e.g., driver’s license, passport, military ID).

CHANGE OF ADDRESS:  Candidates are responsible for notifying HRD in writing of any change of address after applying for the examination. Candidates may submit changes of address by sending a written request, including former address, new address, effective date of new address, and social security number to HRD at the address below. Candidates may also visit our website for instructions on how to change their address online, at www.mass.gov/civilservice. Failure to keep your records up-to-date may jeopardize opportunities for employment.

VETERANS: DEFINITION OF A MASSACHUSETTS VETERAN M.G.L. Chapter 4, Section 7, Clause 43 as amended by the Acts of 2004 Effective August 30, 2004:  To be a “veteran” under Massachusetts law, a person is required to have either 180 days of regular active duty service and a last discharge or release under honorable conditions OR 90 days of active duty service, one (1) day of which is during “wartime” and a last discharge or release under honorable conditions. A chart defining “wartime” service is available online at www.mass.gov/civilservice or www.mass.gov/veterans . Qualifying service must have been in the Army, Navy, Marine Corps, Coast Guard, or Air Force of the United States. Please note that active duty exclusively for training in the National Guard or Reserves does NOT qualify you for veterans' preference. National Guard Members or Reservists must have been activated under Title 10 or Title 32 of the U.S. Code or Massachusetts General Laws, chapter 33, sections 38, 40, and 41 and then must meet the minimum service requirements listed above. The Members’ last discharge or release must be under honorable conditions.
VETERANS’ PREFERENCE:  If you are claiming veterans' preference and if your eligibility for veterans’ preference has not been previously approved by HRD, you must submit a copy of your DD Form 214 Member-4 Form (Release From Active Duty-Long Form) in order to receive proper credit. Although you may supply this proof at any time during the life of the eligible list, it is recommended that you submit it at the time of the examination or immediately upon qualification.
As of July 1, 1998, those who otherwise qualify for veterans' preference, but are still in military service may claim such credit by supplying proof, on official letterhead with appropriate signature, of their military service to date, including the dates of active duty, current assignment, and estimated time of separation. The individual must provide official documentation of honorable discharge at the time of appointment. See MGL Ch. 31, §3, Clause (f).
DISABLED VETERAN STATUS:  Claims for status as a disabled veteran require written confirmation from the US Veterans Administration of a continuing service-incurred disability rated not less than 10% based on wartime service (MGL. Chapter 31, Section 1).

During the HRD review process or during the life of the applicable eligible list(s), applicants must make original supporting documentation available should the issue of authenticity arise with the submitted copies. 

STATUTORY PREFERENCE POINTS: Upon submission of written proof, two points will be added to the passing score of qualified veterans or individuals who have 25 years of service as a member of a regular police or fire force and have passed an examination for promotional appointment in such force. If you are qualified for both the Veteran’s Preference and the Promotional Preference for 25 years of service, please be advised that two points are the maximum allowable number of points to be added to your passing, overall (general average) examination score. To claim the Promotional Preference for 25 years of service, applicants must claim this preference at the examination site and verify eligibility on the Employment Verification Form submitted for this examination.  Please see “VETERANS’ PREFERENCE” section above for submission requirements to claim the Veterans’ Preference.  

For more information about this and other civil service examinations, see www.mass.gov/civilservice or email the Civil Service Unit at CivilService@hrd.state.ma.us. HRD’s office hours are Monday through Friday, 8:45 a.m. - 5:00 p.m., except holidays.  

Correspondence may be sent to:
Human Resources Division
1 Ashburton Place, Room 301
Boston, MA 02108
ATTN: Test Administration
                                                                         
                                                                            	   -OR-
                                                                         
                                                                    FAX Number:  (617) 727-0399

Boston area:  (617) 878-9895 Within Massachusetts: 1-800-392-6178  TTY Number:  (617) 878-9762

READING LIST FOR DEPARTMENTAL PROMOTIONAL EXAMINATIONS TO 
FIRE LIEUTENANT AND CAPTAIN

Examinations for this series are scheduled for November 19, 2011. All applicants are responsible for reading all the texts and other materials listed below and on all pages of this announcement. Please note carefully which edition and/or date of publication is listed for each item. All chapters, appendices, glossaries, etc., are included unless otherwise noted. All examination questions will be based on these materials.

Fire and Emergency Services Company Officer, Fourth Edition, 2007.  (IFSTA)
Entire book except appendices and glossary.

Fire Inspection and Code Enforcement, Seventh Edition, 2009.  (IFSTA)
Chapters 3-13 and 17, and all glossary terms related to these chapters. Exclude appendices.

First Responder, Bergeron, J. D. and Le Baudour, C., Eighth Edition, 2009.  (Brady Prentice Hall)
Chapter 2:  Entire chapter. Chapter 6: Entire chapter. Chapter 8:  Only pp. 206-234 (start at p. 206 “Cardiopulmonary Resuscitation (CPR)” and stop at end of p. 209; start at p. 230 “CPR--Responsibilities of the Emergency Medical Responder” and stop at the end of p. 231; start at p. 232 “Automated External Defibrillation” and stop at the end of p. 234).

Hazardous Materials for First Responders, Fourth Edition, 2010.  (IFSTA)
Entire book except Chapters 5, 12, and Ch. 13 (The FBI Twelve-Step Process, pp. 600-617). Exclude appendices, metric equivalents, glossary, tables, and figures.

National Incident Management System, FEMA P-501, December 2008. (Federal Emergency Management Agency, U.S. Department of Homeland Security)                                                                                                                                  
Entire book, including Appendix B, Glossary of Key Terms, and Acronyms.  Exclude Appendix A.

Massachusetts General Laws, Chapter 148 (as amended through May 27, 2011).

Pumping Apparatus Driver/Operator Handbook, Second Edition, 2006.  (IFSTA)
Chapter 4: Only pp. 59-64 (start at beginning of p. 59 and stop at p. 64 before “Starting and Driving the Vehicle”) and pp. 73-75 (start at p. 73, “Apparatus Rider Safety” and stop at end of p. 75). Chapter 6:  Only pp. 151-161 (start at “Principles of Municipal Water Supply Systems” and stop at end of p. 161).  Chapter 7: Only pp. 165-168 (start at p. 165 “Solid Stream Nozzles” and stop at p. 166 before “Determining the Flow From a Solid Stream Nozzle”; start at p. 167 “Fog Stream Nozzles” and stop at p. 168 before “Constant Flow Nozzles”). Chapter 8: Only pp. 184-212 (start at p. 184 “Total Pressure Loss: Friction Loss and Elevation Pressure Loss” and stop at p. 187 before “Determining Your Own Friction Loss Coefficients” ; start at p. 190 “Determining Elevation Pressure” and stop at p. 212 before “Determining Net Pump Discharge Pressure”).  Exclude metric pages. Chapter 9: Only pp. 258-259 (start at  p. 258 “Hand Method” and stop at p. 259 before “Equation H (5-inch hose)”). Chapter 11: Only pp. 323-351 (start at  p. 323 “Operating from a Pressurized Water Supply Source” and stop at the end of p. 351). Chapter 15: Entire chapter. Of the lettered formulas, you are required to know ONLY Formulas A, B, C, D, F, G, and I.  You must also be able to apply Formula A.  To do this, you need to know the coefficients in Table 8.3 (p. 186) for 1 ¾” hose with 1 ½” couplings and for 2 ½” hose; and the coefficients in Table 8.4 (p. 198) for two 2 ½” lines and for two 3” lines with 2 ½” couplings.  NOTE: You will not be required to know or apply any formulas other than those listed above.

Collapse of Burning Buildings, Dunn, V., Second Edition, 2010.  (Fire Engineering)
Entire book except Chapters 20 and 21.  Exclude appendix.

(Continued)
Strategic and Tactical Considerations on the Fireground, Smith, J. P., Second Edition, 2008.  (Prentice-Hall, Inc.)
Entire book except Chapter 2.

Supervision Today, Robbins, S. P., and DeCenzo, D. A., Sixth Edition, 2010. (Prentice-Hall, Inc.)
Chapter 1:  entire chapter, excluding section “Where Do Supervisors Come From?” on p. 11. Chapter 3:  entire chapter, excluding section on “Can Continuous-Improvement Programs Be A Help In Planning?” on pp. 63-65 and section on “A Special Case of Planning: The Entrepreneurial Supervisor” on pp. 73-74. Chapter 7:  entire chapter. Chapter 8:  only pp. 191-205  (start at p. 191 “What is Motivation?” and stop at  p. 205 before “Should Employees be Paid for Performance or Time on the Job?”). Chapters 9, 10, 11, 12, 14, and 15: entire chapters and Chapter 16: only pp. 392-398 (start at p. 392 “What is Labor Relations” and stop at p. 398 before “Racketeering Influenced and Corrupt Organizations Act (RICO)”). (Exclude sections on enhancing understanding and developing your supervisory skills at the end of each chapter, and sections on news flashes.)

Publishers of Reading List Texts

Brady Prentice Hall, 200 Old Tappan Road, Old Tappan, NJ  07675; (800) 947-7700; www.bradybooks.com.

Federal Emergency Management Agency, P.O. Box 2012, Jessup, MD  20794; (800) 480-2520, Option #4.	

Fire Engineering, P.O. Box 21288, Tulsa, OK  74121-9971; (800) 752-9768; www.pennwellbooks.com. 

IFSTA (International Fire Service Training Association), Fire Protection Publications, Oklahoma State University, 930 North Willis, Stillwater, OK  74078-0118; (800) 654-4055; www.ifsta.org.

Jones and Bartlett Publishers, 40 Tall Pine Drive, Sudbury, MA  01776-9848; (800) 832-0034; www.jbpub.com.

Prentice-Hall, Inc., P.O. Box 11071, Des Moines, IA  50336; (800) 811-0912; www.bradybooks.com or http://vig.pearsoned.com/store/home/1,1205,store-20180_id-2,00.html. Please note that to purchase Supervision Today the publisher recommends that you contact a college, university, or local bookstore or you can place an order with a bookstore on the internet.

Please note that the Human Resources Division does not recommend specific bookstores for the purchase of reading list texts. For local vendors, contact the publishers at the telephone number or web site listed, or check with the Chief of your department or local union representative for assistance. Many local bookstores will be able to special-order any text not carried in stock.

DEPARTMENT	ELIGIBLE TITLE(S)	WEIGHTED COMPONENTS	ANNOUNCEMENT NUMBER	
Abington	Firefighter	80% written examination; 20% Education & Experience	3696            (CLOSED)	
Arlington	Fire Lieutenant	80% written examination; 20% Education & Experience	3700	
Attleboro	Firefighter	80% written examination; 20% Education & Experience	3701	
Bedford	Fire Lieutenant; Firefighter	80% written examination; 20% Education & Experience	3648	
Belmont	Fire Lieutenant; Firefighter	80% written examination; 20% Education & Experience	3672	
Brockton	Fire Lieutenant	80% written examination; 20% Education & Experience	3718	
Cambridge	Fire Lieutenant	80% written examination; 20% Education & Experience	3733	
Canton	Fire Lieutenant	80% written examination; 20% Education & Experience	3743 (POSTPONED)	
Chelsea	Fire Lieutenant	80% written examination; 20% Education & Experience	3753	
Chicopee	Fire Lieutenant	80% written examination; 20% Education & Experience	3756	
Clinton	Firefighter	80% written examination; 20% Education & Experience	4802         (POSTPONED)      	
Dracut	Fire Lieutenant; Firefighter	80% written examination; 20% Education & Experience	3680	
Easthampton	Firefighter	80% written examination; 20% Education & Experience	3778	
Easton	Fire Lieutenant; Firefighter	80% written examination; 20% Education & Experience	3684	
Falmouth	Fire Lieutenant	80% written examination; 20% Education & Experience	3807 (POSTPONED)	
Framingham	Fire Lieutenant	80% written examination; 20% Education & Experience	3862	
Franklin	Fire Lieutenant	80% written examination; 20% Education & Experience	4778	
Gardner	Fire Lieutenant	80% written examination; 20% Education & Experience	3885 (POSTPONED)	
Gloucester	Firefighter	80% written examination; 20% Education & Experience	3889	
Greenfield	Fire Lieutenant	80% written examination; 20% Education & Experience	3890	
Hanover	Firefighter	80% written examination; 20% Education & Experience	4020	
Haverhill	Fire Lieutenant	40% written examination; 
40% Assessment Center;            
20% Education & Experience	4709
(POSTPONED)	
Hingham	Fire Lieutenant	80% written examination; 20% Education & Experience	4074 (POSTPONED)	
Hull	Firefighter	80% written examination; 20% Education & Experience	4174	
Lawrence	Fire Lieutenant	80% written examination; 20% Education & Experience	4754	
DEPARTMENT	ELIGIBLE TITLE(S)	WEIGHTED COMPONENTS	ANNOUNCEMENT NUMBER	
Malden 	Fire Lieutenant	80% written examination; 20% Education & Experience	4234	
Mansfield	Fire Lieutenant; Firefighter	40% written examination; 
40% Assessment Center;            
20% Education & Experience	3956
(CLOSED)	
Marblehead	Fire Lieutenant; Firefighter	80% written examination; 20% Education & Experience	4261 	
Marlborough	Fire Lieutenant	80% written examination; 20% Education & Experience	4761 (POSTPONED)	
Marshfield	Fire Lieutenant	80% written examination; 20% Education & Experience	4699	
Melrose	Fire Lieutenant	80% written examination; 20% Education & Experience	4264 (POSTPONED)	
Methuen	Fire Lieutenant; Firefighter	80% written examination; 20% Education & Experience	4017
(CLOSED)	
Needham	Fire Lieutenant	80% written examination; 20% Education & Experience	4271	
New Bedford	Fire Lieutenant	80% written examination; 20% Education & Experience	4282	
Newton	Fire Lieutenant	80% written examination; 20% Education & Experience	4285	
Peabody	Fire Lieutenant	80% written examination; 20% Education & Experience	4299	
Pittsfield	Fire Lieutenant; Firefighter	80% written examination; 20% Education & Experience	3685	
Plymouth	Fire Lieutenant	80% written examination; 20% Education & Experience	4343	
Quincy	Fire Lieutenant	80% written examination; 20% Education & Experience	4374	
Randolph	Fire Lieutenant	80% written examination; 20% Education & Experience	4378  (POSTPONED)	
Rockland	Fire Lieutenant; Firefighter	80% written examination; 20% Education & Experience	4738	
Salem	Fire Lieutenant	80% written examination; 20% Education & Experience	4394	
Scituate	Fire Lieutenant	80% written examination; 20% Education & Experience	4762 (POSTPONED)	
Shrewsbury	Firefighter	80% written examination; 20% Education & Experience	4739	
Springfield	Fire Lieutenant	80% written examination; 20% Education & Experience	4412	
Stoneham	Fire Lieutenant	80% written examination; 20% Education & Experience	4432	
Stoughton	Fire Lieutenant	80% written examination; 20% Education & Experience	4789 (POSTPONED)	
Swampscott	Fire Lieutenant; Firefighter	80% written examination; 20% Education & Experience	3686	
Watertown	Fire Lieutenant	80% written examination; 20% Education & Experience	4534	
Continued				
DEPARTMENT	ELIGIBLE TITLE(S)	WEIGHTED COMPONENTS	ANNOUNCEMENT NUMBER	
Westfield	Firefighter	80% written examination; 20% Education & Experience	4568	
Weymouth	Fire Lieutenant; Firefighter	80% written examination; 20% Education & Experience	3689	

DEPARTMENT	ELIGIBLE TITLE(S)	WEIGHTED COMPONENTS	ANNOUNCEMENT NUMBER	
Winchester	Fire Lieutenant; Firefighter	80% written examination; 20% Education & Experience	3693	
Winthrop	Fire Lieutenant; Firefighter	80% written examination; 20% Education & Experience	4772	
Wrentham	Firefighter	80% written examination; 20% Education & Experience	4695	

As of 11/1/11. Listing subject to change prior to Last Filing Date. See www.mass.gov/hrd/examschedule for most up-to-date listing.