Health Information Technology Council 
Meeting
August 1, 2016

•	Welcome  [10 minutes] – Alice Moore
•	Introduction of new members
•	Approval of June 2016 Meeting Notes 
•	HIway Regulations Update [45 minutes]  –  Gary Sing & Kathleen Snyder
•	Feedback from Advisory Groups
•	Regulations Plan
•	Efforts to Increase Provider-to-Provider Coordination Over the HIway  (Deep Dive Program) [20 minutes]  - David Whitham
•	Goals
•	Approach
•	Current Status
•	Example Projects
•	Operations Update [10 minutes]   Dave Bowditch
•	Conclusion  [5 minutes] – Alice Moore  

HIway Regulations Update
Gary Sing, Kathleen Snyder
June 2016 HIT Council Meeting Follow Up

Efforts to Increase Provider-to-Provider Coordination Over the HIway (Deep Dive Program)
David Whitham
Focus on care coordination

Deep Dive Program Goal: Improve patient transitions of care among provider organizations through increased use of direct messaging

Approach: Support provider organizations with workflow modernization using Mass HIway resources who are experienced with technology and workflow improvement
•	Establish technical readiness with provider organization and trading partner(s)
•	Engage clinical and business leadership (this is not an IT project)
•	Undertake one very focused care transition workflow improvement
•	Iterate with additional provider organizations and uses
•	Share lessons learned

Current status: Work underway with 6 organizations – outreach underway with 17
Workflow modernization examples
Good project candidates have the following attributes:
•	Aligned high priority clinical goals (e.g., Reduction of re-admissions, elimination of medication errors at care transitions)
•	Aligned incentives (e.g., Meets meaningful use objectives for Health Information Exchange and Medication Reconciliation, Satisfies accountable care contract)
•	Intra-organizational workflow required among two motivated organizations (e.g., Coordinated primary and hospital care)

Examples of clinical workflows for deep dive engagement:
•	Patient transition at discharge (e.g., Hospital to primary care)
•	Patient transition at admission (e.g., Skilled nursing to Emergency Department)
•	Patient transition(s) at referral (e.g., Primary care to Specialist consult and back)
•	Administrative simplification – (e.g., Mail/Fax/Scan/Attach process to Direct messaging process)

Southcoast Health
Cambridge Health Alliance
Getting involved
•	Southcoast and Cambridge Health Alliance represent 2 of 6 current projects
•	Mass HIway is doing outreach with 17 additional organizations that are active users of direct messaging (Beth Israel Deaconess Medical Center, Beth Israel Deaconess Medical Center – Plymouth, Boston Medical Center, Cape Cod HealthCare, Emerson Hospital, Emerson PHO, Hallmark Health System, Mount Auburn Hospital, New England Baptist Hospital, Partners Healthcare, PVIX, Signature Healthcare, South Shore Hospital, South Shore PHO, Steward Health, Tenet New England Vanguard, UMASS Memorial) 
•	The team is looking for additional organizations that have engagement of senior management and clinical leadership
•	If your organization is interested in getting involved please contact Mark Belanger, leader of the Mass HIway Account Management team (mbelanger@maehc.org) 

NEW Mass HIway Directory
MeHI and Mass HIway are working together to create an interactive web-based Mass HIway Directory

Operations Update
Dave Bowditch
HIway Transaction Activity
HIway Transaction Analysis
Customer Status Dashboard
               HIway Participation May 21 – July 20
•	Cape & Islands Plastic Surgery
•	Cape Cod Pediatrics LLP
•	DermCare LLC
•	Giordano, Robert MD
•	Maxim Healthcare Services
•	Natick Visiting Nursing Association, Inc.
•	Cape Cod Dermatology
•	Cape Cod Pediatrics LLP
•	Cape Cod PHO
•	Children's Health Care
•	DermCare LLC
•	Giordano, Robert MD
HISP to HISP Connectivity

Conclusion 
Alice Moore

Thank you!