Slide 1

MassHealth Training to One Care Plans and Providers

Presented by Karen Williams and Linda Long
University of Massachusetts Medical School
(UMMS)
September 20, 2013

Slide 2

UMMS Role in Training

•	Contracted by MassHealth
•	Training audience is One Care plan staff and contracted providers
•	Creation of One Care training and shared learning opportunities

Slide 3

One Care Training and Shared Learning Opportunities

•	A phased approach that is sensitive to the timing associated with plans hiring of staff and the development of their networks
o	Early phases focus on online mechanisms notably, webinars and a Shared Learning website
o	Later phases include in-person learning sessions and online modules

Slide 4

Training Content and Learning Session Resources

•	Content matter experts
•	Specialists in adult learning approaches
•	One Care consumer consultants
•	Consumer presenters
•	Input from One Care plans
•	All topics and items are reviewed and approved by MassHealth

Slide 5

Training Components

•	Training Website
•	Webinars
•	Learning Conferences
•	Online Training Modules

Slide 6

Training Website

•	Accessible to all One Care stakeholders
•	Linked to from One Care website
•	Facilities registration
•	Hosts content
o	Webinars
o	Learning conference materials
o	Online training modules

Slide 7

Webinars

•	Intro to One Care – 5/23
•	Contemporary Models of Disability – 6/13
•	Enrollee Rights – 9/26
•	ADA Compliance – 10/17
•	Cultural Competence – 11/14
•	LTSS Coordination 
•	Wellness
•	Additional topics yet to be decided

Slide 8

Learning Conferences

•	Each learning session will be offered twice to plan staff and providers
o	Session 1:  10/23, Boxborough & Winter 2014
o	Focus areas:
•	One Care foundational information
•	Paradigm shift in providing care
•	Person-centered team-based approach to care
o	Session 2:  To be scheduled and focus areas yet to be decided

Slide 9

Online Training Modules

•	One Care Introduction
•	Recovery Model
•	ADA Self-assessment
•	Ombudsman
•	Additional topics yet to be decided
•	Content informed by feedback from webinars

Slide 10

Training and Learning Session Materials

Link to the One Care Learning website

http://www.mass.gov/masshealth/onecare

Slide 11

Thank you!

Karen Williams, MSW
Senior Director, Disability and Community Services (DCS)
Principal Investigator, MA Duals Project
Karen.Williams@umassmed.edu

Linda Long-Bellil, PhD, JD
Project Director and Assistant Professor, Center for Health Policy and Research (CHPR)
Training Co-lead, MA Duals Project
Linda.Long@umassmed.edu