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YOUTUBE

Course Title

Lessons

Employee Self Service

Lesson Summary

Personal Information   

Home and Mailing Address

Emergency Contacts

Payroll and Compensation: View a Paycheck

MassHR Employee Service Center

Accessibility

Shortcut Keys

Job Aids

Course Transcript

Commonwealth of Massachusetts HR/CMS ©2013

Page

Phone Numbers

Phone Numbers

 

The Phone Numbers option allows you to add, edit, and delete phone numbers.  Also, if you have multiple numbers you can designate your preferred number for contact.

 

Click on the PHONE NUMBERS link.

•    You will have the option to ADD a new phone number, or EDIT or DELETE an existing Phone Number that is present.

 

To add a new Phone Number, select the ADD A PHONE NUMBER button.  A new row will be added.

•    Use the dropdown menu to select one of the available phone types.

•    In the Telephone field, enter the phone number into the field. Enter a valid value for example, a 10-digit phone number, including area code. Enter an extension if applicable.

•    To indicate which number is the preferred method of contact, select the checkbox for that number in the Preferred column.  Please Note: You can only have one preferred number.  

 

Please be sure to verify this information is accurate.

•    Click the SAVE button.

•    Click the OK button to confirm.

 

To EDIT an existing phone number:

•    Place your cursor in the Telephone or Extension field and overwrite the current number.

 

Please be sure to verify this information is accurate.

•    Click the SAVE button.

•    Click the OK button to confirm.

 

To Delete a Phone Number:

Please Note: You cannot delete a preferred phone number.  If the phone number you are deleting is listed as PREFERRED, you must first select a new preferred phone number.  The previous preferred phone number will then become unchecked, allowing for deletion.

•    Click the DELETE button next to the phone number you wish to delete.  

•    On the delete confirmation page, click the YES-DELETE button in order to confirm the delete request. Select the NO-DO NOT DELETE button to cancel the delete request.

•    Please select YES-DELETE.

•    Click the SAVE button.

•    Click the OK button to confirm.