Year 2002 Annual Reporting Requirements for Massachusetts Health Plans
*information based on 2001 statistics

Insurance Provider                           % of Physicians voluntarily                    Top 3 reasons for
terminating contracts                       contract termination
AETNA Life Insurance Company
Medical                                                       0.07%                           1. Dissatisfaction w/ fee schedule
2. Opt out of network
3. Voluntary Termination
Dental                                                        9.43%                                          1. Unspecified
2. Changed group affiliation
3. not satisfied w/ compensation
AETNA U.S. Healthcare, Inc.                       Same as medical above                    Same as medical above
Altus Dental Insurance Company                                    2%                                                1. Retired
2. Left the practice
Ameritas Life Insurance Corporation                             23.10%                                         1. Left Practice
2. Sold Practice
3. Corporate-owner terminated
Reliance Standard Life Insurance Company                 Same as above                                  Same as above
Baystate Health Systems (PPA)                                   1.69%                                                   NA

Blue Cross & Blue Shield of Massachusetts               HMO Blue:  6.2%                                   1. Relocated
Blue Care Elect:  6.5%           2. Non-compliance w/ recredentialing
3. Resignation
Indemnity Products:  7.9%                   No reasons are tracked

Blue Cross & Blue Shield of Rhode Island                            6%                                   1. Left last known address
2. Left state
3. Retired
CIGNA Health Care of Massachusetts                             2.64%                                              1. Moved
2. Retired
3. Office Closed
Conn. General Life Ins. (PPO, DPP, DPPO)                  Same as above                                  Same as above

Columbian Life Ins. Company                                     None                                                    NA
ConnectiCare, Inc. & Associates                                  1.30%                                           1. Relocation
2. Retirement
3. Deceased
Corvell (PPA for OHU-Compcare)                                    2%                                              1. Retirement
2. Relocation out of state

Massachusetts Department of Public Health                              Office of Patient Protection

Year 2002 Annual Reporting Requirements for Massachusetts Health Plans
*information based on 2001 statistics

Insurance Provider                         % of Physicians voluntarily                     Top 3 reasons for
terminating contracts                        contract termination
Delta Dental Plan of Massachusetts                            15.70%                         1. Complexity of fee reimbursement
2. Left Practice
3. Not compliant w/ re-credentialing
Fallon Community Health Plan              In 2001, termination stats were       not collected in the outlined format.
Fallon Health & Life Assurance Com.                               NA                                                       NA
Fortis Insurance Company                                     3.00%                                            1. Relocated
2. Retired
3. Left contracted medical group
Fortis Benefits Insurance Co.                                  9.40%                                       1. Left the Practice
2. Tax ID Change
3. Location closed
John Alden Life Insurance Co.                                  5.50%                                       1. Left service area
2. Retired
3. Deceased
GE Group Life Insurance Company                                3%                               1. Left contracted medical group
(Medical)                                                                                                          2. Relocated
3. Retired
(Dental)                                                     1.30%                              1. Dissatisfied w/ fee schedule
2. Not enough patients
3. Dissatisfied w/ managed care
Great West Life &                           Total #of Physicians: 16,300                 1. Left the state (moved)
Annuity Insurance Company                                326 or 2%                                            2. Retired
3. Deceased
One Health Plan of Massachusetts, Inc.                   Same as above                                   Same as above

New England Life Insurance Company                           3.00%                             1. Left contracted medical group
2. Relocated
3. Retired
Metropolitan Life Insurance Company                    Same as above                                   Same as above

Guardian                                                    3.00%                             1. Left contracted medical group
2. Relocated
3. Retired

Massachusetts Department of Public Health                              Office of Patient Protection

Year 2002 Annual Reporting Requirements for Massachusetts Health Plans
*information based on 2001 statistics

Insurance Provider                            % of Physicians voluntarily                     Top 3 reasons for
terminating contracts                       contract termination
Harvard Pilgrim Health Care, Inc.                Total # of Physicians:  19,732                1. Left contracted pratice
1129 (5.7%)                            (moved out of area, retired,
withdrawn / deceased, etc.)
Pilgrim Health Care, Inc.
First Return Insurance, Inc.
Harvard Pilgrim Insurance Company                                  NA                                                      NA
Harvard Pilgrim Health Care of New England                 Same as above                                  Same as above
Health New England                                             4.00%                                       1. Left service area
2. Retired
3. Left participating group practice

Managed Comp (PPA)                                            2.24%                         1. Not taking worker's comp. patients
2. State fee schedule too low
3. Decreased volume
MEGA Life & Health Insurance Company                            9.37%                                          1. Left practice
2. Tax ID Change
3. Location Closed
Mid-West National Life Insurance                           Same as above                                  Same as above
Company of Tennessee
Chesapeake Life Insurance Company                               9.37%                                          1. Left practice
2. Tax ID Change
3. Location Closed
Metropolitan Life Insurance Company                # of dentists leaving:  30                                     NA
(Dental)

Neighborhood Health Plan                                        4.50%                                1. Establishing solo practice
Total #of Physicians: 8450          2. Joining a non-participating group
3. Retirement/ Moving out of state
Pioneer Health Network- The PPO               166 (number, not percentage)                       1. Left the area
2. Retired
3. Medical leave or Deceased
Combined Insurance Company of America                   Same as above                                  Same as above
Principal Life Insurance Company (Dental)                             3%                                 1. Provider request-no reason
2. Retired
3. Not practicing in PPO service area
ReliaStar Life Insurance Company                                    5%                                1. Left contract practice/ group
(Superior Vision Plan)                                                                               2. Dissatisfied w/ fee reimbursement
3. Practice/group office closed

Massachusetts Department of Public Health                              Office of Patient Protection

Year 2002 Annual Reporting Requirements for Massachusetts Health Plans
*information based on 2001 statistics

Insurance Provider                         % of Physicians voluntarily                   Top 3 reasons for
terminating contracts                      contract termination
Trustmark Insurance Company            Does not contract w/ physicians.      1. Left contracted medical group
Uses Private Health Care                           2. Relocated
Systems:  3%                                       3. Retired
Tufts Associated                                             5.30%                                          1. relocation
Health Maintenance Organization                                                                                    2. retirement
3. no reason given
UniCare                                                       NA                                                     NA

United Healthcare Insurance Company
United Healthcare of New England Inc.                             NA                                                    NA

Vision Services Plan Insurance Com.                            0.58%                             1. Requested removal due to
VSP policies/procedures

Massachusetts Department of Public Health                              Office of Patient Protection