offered by
Department of Transitional Assistance

DTA COVID-19 Resources and Support

Information on food assistance (SNAP) and economic assistance (TAFDC, EAEDC), and other resources and announcements from the Department of Transitional Assistance related to the coronavirus (COVID-19).

DTA has fully transitioned to assisting new and existing clients over the phone and online during the COVID-19 crisis. To support the wellness of our clients and staff, offices are closed until further notice.

What would you like to do?

Top tasks

First time? Start here  Apply for benefits  Submit documents 

All other tasks

COVID-19 FAQ  Pandemic EBT (P-EBT) 

What you need to know

Domestic violence resources  Funeral and burial assistance  Healthy Incentives Program (HIP) for clients 

Contact Information

Phone

DTA Assistance Line (877) 382-2363

The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M.

Online

DTA office phone directory 
Download the DTA Connect mobile app 
DTA Connect website 

Fax

DTA Document Processing Center (617) 887-8765

Phone

Informational and referral hotline 211

24 hours a day, 7 days a week. All calls are free and confidential. Interpreter services are available in multiple languages.

Online

Live chat Massachusetts 2-1-1 website 

More Information

Additional Resources

View Tips and Guidelines on Freezing Food and Shopping on a Budget
General COVID-19 updates
Coronavirus Disease (COVID-19) and MassHealth
DDS COVID-19 Resources and Support
CORONAVIRUS / COVID-19 EEC Frequently Asked Questions
How to Apply for Unemployment
See all 7 
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