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- Office of Consumer Affairs and Business Regulation
Shopping Rights - Lynnfield Council on Aging
Overview of Shopping Rights - Lynnfield Council on Aging
Robin Putnam, Research and Special Projects Manager from the Office of Consumer Affairs and Business Regulation and Amy Schram, Community Relations Manager from the Better Business Bureau will present on shopping rights. The presentation will include information about the Office, expressed & implied warranties, return policies, defective merchandise, pricing discrepancies, and shopping online, through the mail or television.