Commonwealth of Massachusetts
Executive Office of Health and Human Services
Office of Medicaid
www.mass.gov/masshealth

	MassHealth
	Acute Outpatient Bulletin 27
	September 2012


	TO:	Acute Outpatient Hospitals Participating in MassHealth

	FROM:	Julian J. Harris, M.D., Medicaid Director 

	RE:	New Department of Revenue (DOR) Job Update Process


Background

Effective September 2012, in an effort to ensure income integrity through 
data-matching, MassHealth, in conjunction with the Department of 
Revenue (DOR), will implement a new DOR Job Update Process.
This process will identify MassHealth, Commonwealth Care and Health 
Safety Net households based on the current verified income in the 
eligibility system and the reported DOR income. Once these households 
are selected, MassHealth will send the new Job Update notice and form. 
	
Job Update Process

Based on specific criteria, when MassHealth’s eligibility system performs 
income matches with the DOR Quarterly Wage file, it will identify and 
select households that will receive the new DOR Job Update cover letter 
and form.  

The system will send the notice and form to households that 
*	include members receiving active benefits; 
*	have gross verified income equal to or lower than 300% of the federal 
poverty level (FPL) according to MassHealth’s eligibility system; and
*	have a match or matches with the DOR Quarterly Wage file showing 
gross family wages equal to or greater than 310% FPL in the most 
recent quarter.
	
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MassHealth
Acute Outpatient Bulletin 27
September 2012
Page 2

Member Responsibilities	

Households that meet the criteria will receive both a cover letter 
(notice) and a Job Update Form (form). The notice explains how to fill out 
the form. Both the notice and the form show the job matches reported by 
DOR and include the employed individual’s name, the employer’s name 
and address, and the quarterly gross income reported by DOR. Job 
matches for all members of the household will appear on both the notice 
and the form. The member must review the information. 

If the DOR information is correct: If the member agrees with the 
information reported by DOR, the notice advises there is no need to 
return the enclosed form; the eligibility system will be updated 
automatically.  

If the DOR information is incorrect: If the member disagrees with the 
information reported by DOR, the notice requests the member to 
complete the enclosed form and return it to MassHealth within 30 days. 
The form gives the member the option to
*	update the gross wages for the individual who is working;
*	report that the person is no longer working;
*	report that the person never worked for the job reported by DOR; 
*	report that the person is receiving unemployment compensation; or
*	report any additional jobs and/or health insurance.

The member is responsible for completing the applicable sections of the 
form for each household member who has a DOR employment match. 
Once the form is returned, it will be manually processed.
	

Questions

If you have any questions about the information in this bulletin, please 
contact MassHealth Customer Service at 1-800-841-2900, e-mail your 
inquiry to providersupport@mahealth.net, or fax your inquiry to 617-988-8974.